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Mercedes-Benz of Boston
Somerville, MA
2,312 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,312 reviews
December 22, 2021
Needed urgent service and accommodated the same day. Quote was spot on for the services needed. Did not try to sell more then the necessary maintenance. Quote was spot on for the services needed. Did not try to sell more then the necessary maintenance. More
by rkhjr
Employees Worked With
December 21, 2021
Excellent service by Eric. He was fully prepared when I came in and we had a deal it within the hour. He was professional kind helpful no pressure and made it work in a quick amount of time which is exactl came in and we had a deal it within the hour. He was professional kind helpful no pressure and made it work in a quick amount of time which is exactly what I needed More
by Kerry ogrady
Employees Worked With
Eric Ilchenko
December 21, 2021
Fantastic service - enjoyed the professional and genuine assistance from Michael Vo. He’s a joy to work with. We tried to ask for Michael when we go for our car service . He always makes sure everything is assistance from Michael Vo. He’s a joy to work with. We tried to ask for Michael when we go for our car service . He always makes sure everything is done correctly and we are being accommodated to the best possible. Thank you for a superb service. We highly and strongly recommend. More
by Tamie.duong
Employees Worked With
Michael Vo
December 21, 2021
Helpful, courteous, professional. Service work is completed as expected. Jimmy my service advisor is excellent. completed as expected. Jimmy my service advisor is excellent. More
by Stacey D.
December 20, 2021
Tabish is a fantastic person to deal with when buying a car. Very helpful and informative. Would highly recommend talking to him when looking for a car. His communication was great, and the car we went to car. Very helpful and informative. Would highly recommend talking to him when looking for a car. His communication was great, and the car we went to look at was even better than described. More
by Hamidulemon585
Employees Worked With
December 19, 2021
Exelente servicio rapido y muy efectivo me siento muy satisfecho con la rapides y toda la imformacion que me dio el vendedor grasias mercedes benz por tener personal muy profesional y hora ser parte de s satisfecho con la rapides y toda la imformacion que me dio el vendedor grasias mercedes benz por tener personal muy profesional y hora ser parte de sus clientes y los recomendare con mis amistades y familiares para que compren uno de sus vehiculos More
by Sixco quintqnilla
Employees Worked With
December 18, 2021
Excellent dealership with solid inventory. Beautiful showroom and facilities. Staff focused on optimized experience while finding the right vehicle in this difficult market. Tabish was respectfully pe showroom and facilities. Staff focused on optimized experience while finding the right vehicle in this difficult market. Tabish was respectfully persistent both keeping us on track and sourcing the right car. A genuine, respectful and polite gentleman - I highly recommend working with him. More
by joshinboston
December 18, 2021
Very easy and pleasant experience, special thanks for Kashif and Chad , very professional and caring people! Kashif and Chad , very professional and caring people! More
by pascale
Employees Worked With
December 17, 2021
Timely and efficient from check-in to delivery, and comfortable waiting area for customers. Thanks! comfortable waiting area for customers. Thanks! More
by michael
Employees Worked With
