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Mercedes-Benz of Boston
Somerville, MA
2,331 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,331 reviews
December 28, 2021
Yesterday is my annual service and Michael T is my service advisor. He is really nice and helpful. He change the battery from my key and listened me very carefully. I really enjoy this service at Merc service advisor. He is really nice and helpful. He change the battery from my key and listened me very carefully. I really enjoy this service at Mercedes Benz of Boston. More
by Janaina
Employees Worked With
Micheal T
December 28, 2021
Eric was great! We walked in not knowing exactly what we wanted and he was very helpful and knowledgeable, and helped us find the perfect car. He answered all our questions and followed up with us after our wanted and he was very helpful and knowledgeable, and helped us find the perfect car. He answered all our questions and followed up with us after our purchase. Thanks Eric and MB of Boston. More
by Eugenia50
Employees Worked With
Eric Ilchenko
December 28, 2021
Jimmy and the dealership did an incredible job helping us out with a tricky tire change on a CLS AMG (blowout the day after Xmas). Even though we live in Connecticut they took us in on emergency basis and go out with a tricky tire change on a CLS AMG (blowout the day after Xmas). Even though we live in Connecticut they took us in on emergency basis and got a new tire on so that we could continue down to home. I envy the folks in Boston for whom this is a home dealership! More
by tconradmo
Employees Worked With
December 27, 2021
It’s a pleasure experience with tabish .He is very kind of person and his honest opinion helped me to find my vehicle and got my dream car . of person and his honest opinion helped me to find my vehicle and got my dream car . More
by Jia329
Employees Worked With
December 24, 2021
Service was excellent! They were able to fix the small issue with my c63s and provided with a amg loaner in the meantime. I will come back to do my next service ! issue with my c63s and provided with a amg loaner in the meantime. I will come back to do my next service ! More
by Luisortiz
Employees Worked With
December 23, 2021
Ritchie was the one who worked with me when I was getting my new car I had a lot of questions. He answered all of them and presented me with all the viable possible options After I left I emailed him with my new car I had a lot of questions. He answered all of them and presented me with all the viable possible options After I left I emailed him with other questions. He responded promptly although it was after hours I truly enjoyed working with him More
by MLW
December 23, 2021
Great communication, fast shuttle arrangement, the car was cleaned inside and outside very well after the services. was cleaned inside and outside very well after the services. More
by David
Employees Worked With
December 22, 2021
Needed urgent service and accommodated the same day. Quote was spot on for the services needed. Did not try to sell more then the necessary maintenance. Quote was spot on for the services needed. Did not try to sell more then the necessary maintenance. More
by rkhjr
Employees Worked With
December 22, 2021
Albert is great to work with, knowledgeable responsive and very professional. Wonderful dealership… both sales and service! and very professional. Wonderful dealership… both sales and service! More
by Annahdesouza
