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Mercedes-Benz of Boston

Somerville, MA

4.9
2,331 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,331 reviews

December 28, 2021

Jimmy and the dealership did an incredible job helping us out with a tricky tire change on a CLS AMG (blowout the day after Xmas). Even though we live in Connecticut they took us in on emergency basis and go More

by tconradmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Mercedes-Benz of Boston responded

We are so happy to hear that you had such a great time working with Jimmy and the team at Mercedes-Benz of Boston! We will always be here to provide great service for you!

December 28, 2021

Yesterday is my annual service and Michael T is my service advisor. He is really nice and helpful. He change the battery from my key and listened me very carefully. I really enjoy this service at Merc More

by Janaina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal T
Dec 29, 2021 -

Mercedes-Benz of Boston responded

Janaina, we are so happy to hear that Michael and the team at Mercedes-Benz of Boston can do such a great job for you!

December 28, 2021

Eric was great! We walked in not knowing exactly what we wanted and he was very helpful and knowledgeable, and helped us find the perfect car. He answered all our questions and followed up with us after our More

by Eugenia50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ilchenko
Dec 29, 2021 -

Mercedes-Benz of Boston responded

Eugenia, we are so happy to hear that Eric and the team at Mercedes-Benz of Boston can do such a great job for you! Thank you so much!

December 27, 2021

It’s a pleasure experience with tabish .He is very kind of person and his honest opinion helped me to find my vehicle and got my dream car . More

by Jia329
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabish Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Mercedes-Benz of Boston responded

Congratulations on your dream car, and thank you for your kind and honest review about your time with Tabish. We're lucky to have him represent our Mercedes-Benz of Boston team. Thank you again!

December 24, 2021

Service was excellent! They were able to fix the small issue with my c63s and provided with a amg loaner in the meantime. I will come back to do my next service ! More

by Luisortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Mercedes-Benz of Boston responded

We're glad to hear that the Mercedes-Benz of Boston team gave you such excellent care! Thank you for trusting your vehicle with us!

December 23, 2021

Ritchie was the one who worked with me when I was getting my new car I had a lot of questions. He answered all of them and presented me with all the viable possible options After I left I emailed him with More

by MLW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadi Chakar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Mercedes-Benz of Boston responded

This is a fantastic review! We'll be sure to provide your positive feedback to Ritchie, and thanks from the entire team at Mercedes-Benz of Boston!

December 23, 2021

Great communication, fast shuttle arrangement, the car was cleaned inside and outside very well after the services. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Mercedes-Benz of Boston responded

We're so glad to hear our team made this such a seamless experience! Thank you for coming to Mercedes-Benz of Boston, David!

December 22, 2021

Eric is the best of the best over at Mercedes! He made the entire process easy, simple, & stress free. More

by maxm487
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ilchenko
Dec 23, 2021 -

Mercedes-Benz of Boston responded

Eric and the team are grateful to you for choosing Mercedes-Benz of Boston! Thank you for leaving us your five-star review!

December 22, 2021

Albert is great to work with, knowledgeable responsive and very professional. Wonderful dealership… both sales and service! More

by Annahdesouza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip McCarty
Dec 22, 2021 -

Mercedes-Benz of Boston responded

Thank you for your kind feedback about Albert! He's a wonderful asset to our team and we'll be sure to share these lovely comments with him. Thanks for being a Mercedes-Benz of Boston customer. We look forward to your next visit!

December 22, 2021

Needed urgent service and accommodated the same day. Quote was spot on for the services needed. Did not try to sell more then the necessary maintenance. More

by rkhjr
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience! We're so glad we were able to help you out and hope we can be of service again in the future. Take care! - The Mercedes-Benz of Boston Team

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