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Mercedes-Benz of Boston
Somerville, MA
2,319 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,319 reviews
November 25, 2021
Very attentive and kept me informed. I have always had a good experience with the dealership good experience with the dealership More
by pamandbuck
Employees Worked With
November 23, 2021
The staff is very friendly and the quality of work is excellent. The facility is very clean and neat. excellent. The facility is very clean and neat. More
by lucianchi
Employees Worked With
November 22, 2021
Eric was the consummate professional. I accompanied my Mother to purchase her new car. Eric made the process effortless in conjunction with explaining everything to my 84 year old Mother so she clearly un Mother to purchase her new car. Eric made the process effortless in conjunction with explaining everything to my 84 year old Mother so she clearly understood. I would purchase from this dealership and Eric anytime! More
by markj
November 21, 2021
My boyfriend brought the car in. Said everyone was so nice and attentive. He loved the coffee and pastry. Out of the 4 places he took the car for a tire, Mercedes was the only place that was willing to r nice and attentive. He loved the coffee and pastry. Out of the 4 places he took the car for a tire, Mercedes was the only place that was willing to replace only one and not 4. You know that car best. He said he wished he’d brought it there in the first place. Thank you. More
by AdreenaBarmakian
Employees Worked With
Mahamed from the parts department
November 21, 2021
Mercedes Benz of Boston is very reliable and always have confidence with service . I know I will get the best work done on my car. confidence with service . I know I will get the best work done on my car. More
by geraldinecataldo
Employees Worked With
November 20, 2021
I had bad experience with Mercedes of Natick. I was with Herb Chambers for approximately 20 years and bought three or four cars. I never had problems. Mercedes of Boston from the manager up to the Front Des Herb Chambers for approximately 20 years and bought three or four cars. I never had problems. Mercedes of Boston from the manager up to the Front Desk people are really wonderful. More
by dgbofkuni
Employees Worked With
November 19, 2021
We just bought our new car we are very happy with Ronald Escobar he helped us a lot with everything, very professional and dedicated to what he does best! Definitely recommend you working with him. Escobar he helped us a lot with everything, very professional and dedicated to what he does best! Definitely recommend you working with him. More
by Hector N
Employees Worked With
November 17, 2021
I had a great experience at this dealer ship ! Manuel and Carlos were amazing! Over all experiences was great Carlos were amazing! Over all experiences was great More
by Karina
November 17, 2021
As usual, the staff in Somerville treats me very professional and will individual attention - super satisfied once again!! professional and will individual attention - super satisfied once again!! More
by Drwilliamson
Employees Worked With
November 16, 2021
Came in as new customer for a winter tyre purchase, they accommodated me quickly in the weekend to take advantage of a promotion. accommodated me quickly in the weekend to take advantage of a promotion. More
by Michel
Employees Worked With
