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Mercedes-Benz of Boston
Somerville, MA
2,318 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,318 reviews
November 13, 2021
Responsive and helpful, always taking care of any concerns, I recommend them to all, thanks concerns, I recommend them to all, thanks More
by Pchahraban
Employees Worked With
November 13, 2021
Herb Chambers treats his customers like he would like to be treated; with respect, integrity, understanding and exceptional service; his service manager is the best for customer service and exceptional work be treated; with respect, integrity, understanding and exceptional service; his service manager is the best for customer service and exceptional workmanship; I will definitely buy my next car fro him and highly recommend him to anyone. More
by stan
Employees Worked With
November 13, 2021
They were prompt. They delivered and did not try to up charge for unnecessary items! charge for unnecessary items! More
by Capella
Employees Worked With
November 13, 2021
Eric is amazing, really detailed oriented, professional and help a lot for the whole process. Doing business with Eric is really awesome, happy and enjoyable experience and help a lot for the whole process. Doing business with Eric is really awesome, happy and enjoyable experience More
by pachongpp
Employees Worked With
Eric Ilchenko
November 11, 2021
Support staff at Mercedes Chambers is excellent very responsive the survey however is a pain in the neck responsive the survey however is a pain in the neck More
by Frank
Employees Worked With
November 11, 2021
Excellent service good follow through. Treated very good throughout the buying and financing process. Very happy. throughout the buying and financing process. Very happy. More
by neil.anastas
Employees Worked With
November 11, 2021
Outstanding customer service along with a courtesy vehicle dropping me off at the boat so I can take it home. The recall item was fixed and the engine light was fixed staff Erica was very courteous vehicle dropping me off at the boat so I can take it home. The recall item was fixed and the engine light was fixed staff Erica was very courteous and very nice. I have driven Mercedes-Benz for the past 40 years I’m always happy when I go to Boston and this dealership. More
by Gail.hall
Employees Worked With
November 10, 2021
Jhonathan Linares Was excellent and made my purchase enjoyable and seamless. Fantastic experience. Highly recommended. enjoyable and seamless. Fantastic experience. Highly recommended. More
by ArielmoralesMd
Employees Worked With
November 09, 2021
Very easy transition between two cars and they were very helpful thank you Eric Definitely would recommend them helpful thank you Eric Definitely would recommend them More
by halzawawi
November 09, 2021
I've done business for over 15 years..they are the BEST....MY next purchase will be there!! BEST....MY next purchase will be there!! More
by Dee
