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Mercedes-Benz of Boston

Somerville, MA

4.9
2,333 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,333 reviews

December 01, 2021

I just had my car detailed at Mercedes-Benz of Boston. They have been servicing it for 19 years now and I love how knowledgable and caring they are. I think they love my car as much as I do! I can't say e More

by Paul with the C 230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Mercedes-Benz of Boston responded

Thank you for leaving Mercedes-Benz of Boston such a delightful five-star review! We're so happy to hear the team has made this such a memorable experience!

December 01, 2021

Eric is a pleasure to work with, he gladly answered all of my questions, never put any pressure on me when I needed a few days to think about my purchase and always seemed to be on the same page as me. He More

by RealEstate4567!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ilchenko
Dec 01, 2021 -

Mercedes-Benz of Boston responded

Thank you for taking the time to leave Eric and the Mercedes-Benz of Boston team such a wonderful review! We understand that a car is a major purchase, and we appreciate you taking the extra time to make sure it felt right! We hope you love your new ride and look forward to seeing you again!

November 30, 2021

Great service experience. Good scheduling and follow up. Documentation was very comprehensive. Pricing was appropriate. More

by KevinW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Mercedes-Benz of Boston responded

We appreciate your kind words, Kevin! We're happy to hear the Mercedes-Benz of Boston team provided such excellent care! Thank you for coming to see us!

November 30, 2021

I can always rely on Mercedes of BostonFor being there I can always rely on Mercedes of Boston For being there for me at all times More

by nianelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Mercedes-Benz of Boston responded

Thank you for your confidence in the Mercedes-Benz of Boston team! We're honored to receive your support and look forward to seeing you next time!

November 25, 2021

Very attentive and kept me informed. I have always had a good experience with the dealership More

by pamandbuck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Mercedes-Benz of Boston responded

Hi Pam, thank you for your 5-stars! We appreciate your business! -Mercedes-Benz of Boston

November 23, 2021

The staff is very friendly and the quality of work is excellent. The facility is very clean and neat. More

by lucianchi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Mercedes-Benz of Boston responded

Thank you for this wonderful feedback! All of us here at Mercedes-Benz of Boston are grateful for your business and we look forward to seeing you again next time!

November 22, 2021

Eric was the consummate professional. I accompanied my Mother to purchase her new car. Eric made the process effortless in conjunction with explaining everything to my 84 year old Mother so she clearly un More

by markj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Ilchenko
Nov 23, 2021 -

Mercedes-Benz of Boston responded

Thank you so much for your kind review! It's wonderful to hear that Eric took such great care of you & your mother during your visit and we'll be sure to let him know how much you appreciate his awesome service. We hope your mother enjoys her new vehicle and we look forward to seeing you again next time here at Mercedes-Benz of Boston!

November 21, 2021

My boyfriend brought the car in. Said everyone was so nice and attentive. He loved the coffee and pastry. Out of the 4 places he took the car for a tire, Mercedes was the only place that was willing to r More

by AdreenaBarmakian
Recommend Dealer
Yes
Employees Worked With
Mahamed from the parts department
Nov 23, 2021 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to share this kind review! We're thrilled to hear that your boyfriend enjoyed his visit here at Mercedes-Benz of Boston and we hope we can be of service again in the future. Take care!

November 21, 2021

Mercedes Benz of Boston is very reliable and always have confidence with service . I know I will get the best work done on my car. More

by geraldinecataldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Mercedes-Benz of Boston responded

Thanks so much, Geraldine! We're glad to hear the Mercedes-Benz of Boston team has earned your trust and provided five-star care to you!

November 20, 2021

I had bad experience with Mercedes of Natick. I was with Herb Chambers for approximately 20 years and bought three or four cars. I never had problems. Mercedes of Boston from the manager up to the Front Des More

by dgbofkuni
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Mercedes-Benz of Boston responded

Thank you for giving us the opportunity to earn your business! It was a pleasure having you visit us here at Mercedes-Benz of Boston and we hope to work with you again in the future!

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