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Mercedes-Benz of Boston

Somerville, MA

4.9
2,332 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,332 reviews

November 17, 2021

I had a great experience at this dealer ship ! Manuel and Carlos were amazing! Over all experiences was great More

by Karina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadi Chakar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Umer Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Romero, Manuel Rodriguez
Nov 17, 2021 -

Mercedes-Benz of Boston responded

Hi Karina, thank you for visiting Manuel and Carlos! See you next time at Mercedes-Benz of Boston!

November 17, 2021

As usual, the staff in Somerville treats me very professional and will individual attention - super satisfied once again!! More

by Drwilliamson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Drwilliamson responded

All is god

Nov 18, 2021 -

Mercedes-Benz of Boston responded

We're so happy to hear this! Thank you for being a Mercedes-Benz of Boston customer. We appreciate your loyal business and look forward to your next visit!

November 16, 2021

Came in as new customer for a winter tyre purchase, they accommodated me quickly in the weekend to take advantage of a promotion. More

by Michel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Mercedes-Benz of Boston responded

Michel, we are so glad that our team at Mercedes-Benz of Boston can do a great job for you!

November 13, 2021

It’s very good experience and service today. I would like to recommend you to my friends. More

by Aili28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Mercedes-Benz of Boston responded

Thank you for the wonderful review of Mercedes-Benz of Boston! We appreciate you recommending us to your friends and hope you'll be visiting us again in the future. Take care!

November 13, 2021

They were prompt. They delivered and did not try to up charge for unnecessary items! More

by Capella
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Mercedes-Benz of Boston responded

Thank you for taking the time to review your recent visit here at Mercedes-Benz of Boston! We appreciate your feedback and look forward to seeing you again next time!

November 13, 2021

Eric is amazing, really detailed oriented, professional and help a lot for the whole process. Doing business with Eric is really awesome, happy and enjoyable experience More

by pachongpp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ilchenko
Nov 15, 2021 -

Mercedes-Benz of Boston responded

Thank you for your review! We're so happy that Eric earned your business, and look forward to having you back as a customer! See you next time at Mercedes-Benz of Boston!

November 13, 2021

Responsive and helpful, always taking care of any concerns, I recommend them to all, thanks More

by Pchahraban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Mercedes-Benz of Boston responded

Thank you for the kind review! It means a lot to hear that our team earned your recommendation and we look forward to seeing you next time here at Mercedes-Benz of Boston!

November 13, 2021

Herb Chambers treats his customers like he would like to be treated; with respect, integrity, understanding and exceptional service; his service manager is the best for customer service and exceptional work More

by stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2021 -

stan responded

This is the Best dealership anyone could use.Jimmy in service is the Best.

Nov 15, 2021 -

Mercedes-Benz of Boston responded

Thank you so much for this kind review, Stan! We're pleased to have you as a Mercedes-Benz of Boston customer and look forward to helping you with your next vehicle purchase!

Nov 15, 2021 -

stan responded

We wouldn’t buy a car from any other dealer; Herb Chambers is the Best.

November 11, 2021

Support staff at Mercedes Chambers is excellent very responsive the survey however is a pain in the neck More

by Frank
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Mercedes-Benz of Boston responded

Thank you, Frank! The Mercedes-Benz of Boston team is happy to hear it!

November 11, 2021

Excellent service good follow through. Treated very good throughout the buying and financing process. Very happy. More

by neil.anastas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Mercedes-Benz of Boston responded

Thank you for your review, Neil! We appreciate your 5-stars! -Mercedes-Benz of Boston

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