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Mercedes-Benz of Boston
Somerville, MA
2,318 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,318 reviews
November 08, 2021
Great experience, very professional people respectful and friendly communication, I already recommended that dealer to my friends and family, thank you..!! friendly communication, I already recommended that dealer to my friends and family, thank you..!! More
by Aldo
Employees Worked With
November 08, 2021
Excellent, timely, professional service from start to finish every time I have my car serviced! finish every time I have my car serviced! More
by bobbyjoepacheco
Employees Worked With
November 07, 2021
I came on a Saturday, they are very busy, Patrick helped me on coordinating my service B for my GLS 450. They did an excellent job! I will be back for my other services. me on coordinating my service B for my GLS 450. They did an excellent job! I will be back for my other services. More
by Jenny
Employees Worked With
November 06, 2021
Jimmy was fantastic. He went above and beyond to help me when I left an item in the Uber ordered through Mercedes. Thank you, Jimmy. when I left an item in the Uber ordered through Mercedes. Thank you, Jimmy. More
by AliciaE
Employees Worked With
November 06, 2021
The adviser is very helpful and kind they understand my need and get a loaner to go to work. need and get a loaner to go to work. More
by Joerodney64
Employees Worked With
November 06, 2021
Very organized, knew my car and details, on time, checked everything, great job, efficient. Friendly. Excellent in all ways! everything, great job, efficient. Friendly. Excellent in all ways! More
by Deborah.hollenberg
Employees Worked With
Other Employees :
Michael Vo
November 05, 2021
I have been their customer for 6 years and 4 cars old. I have always been completely satisfied with their service quality, promptness and essential communication (no spams). have always been completely satisfied with their service quality, promptness and essential communication (no spams). More
by Sohang
Employees Worked With
November 04, 2021
Good service and efficiency at the work performance. Good communication I felt thrilled with the service communication I felt thrilled with the service More
by Amauriscruz2327
Employees Worked With
November 03, 2021
Eric is a great man for work hard, a full of patient and kind person. We changed several times to pick up the car.He never tired of it and helped me to finish all the work with my time .He is also a profess kind person. We changed several times to pick up the car.He never tired of it and helped me to finish all the work with my time .He is also a professional dealer. He did great paperwork quick. Introducing me to operating the car patiently. A helpful dealer! More
by lijie
Employees Worked With
Eric Ilchenko
