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Mercedes-Benz of Boston

Somerville, MA

4.9
2,316 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,316 reviews

October 15, 2021

The service center is excellent and Patrick is awesome! They provide great advice and support in fixing my car, especially when I needed it the most! More

by Mihai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Mercedes-Benz of Boston responded

Thank you for taking the time to leave Patrick and Mercedes-Benz of Boston your five-star review! We're glad we could help maintain your vehicle and earn your business!

October 14, 2021

Max was very knowledgeable and friendly. He took his time to show my the car and explained everything. Thank you More

by Wburgos29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Wang
Oct 14, 2021 -

Mercedes-Benz of Boston responded

Thank you for visiting Max at Mercedes-Benz of Boston! We hope to see you next time!

October 14, 2021

My wife and I entered the dealership, Herb Chambers of Boston, we were greeted warmly, with nice energy. Amel Memic introduced himself, asked if he could give us something to drink. He was such a gentlema More

by bedwardssr7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amel Memic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

bedwardssr7 responded

Thank you so much for a Wonderful ride

Oct 14, 2021 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to share this wonderful review! We're truly honored to welcome you to the Mercedes-Benz of Boston family and are thrilled to hear that Amel provided such excellent service during your visit. We hope you take care and look forward to seeing you at your next visit!

October 14, 2021

I have never met someone so enthusiastic and knwoledgable about cars as Eric. You can tell Eric has a love for his craft and a desire to help customers get what they want. I felt comfortable speaking with Er More

by JDon11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ilchenko
Oct 14, 2021 -

Mercedes-Benz of Boston responded

Thank you for your 5-star review! We're so happy that Eric worked above and beyond during your recent purchase! We look forward to passing along your kind words! See you next time at Mercedes-Benz of Boston!

October 14, 2021

Eric is a true automotive enthusiast, and hands down the most knowledgeable sales representative I have had the pleasure of interacting with. He was transparent, professional, and accommodative to my needs. More

by John T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ilchenko
Oct 14, 2021 -

Mercedes-Benz of Boston responded

Your kind words and five-star review mean a lot to us, John! Thank you for taking the time to let Eric and the Mercedes-Benz of Boston team know you enjoyed your new car purchase!

October 14, 2021

Eric is your go to guy for a transparent and hassle free car buying experience. He is loaded with knowledge and knows how to find the perfect car for your needs and budget! Great guy ! More

by Joseph Notkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ilchenko
Oct 14, 2021 -

Mercedes-Benz of Boston responded

Thank you for the kind review! Eric is exactly as you described - he has a passion for assisting his clients and is packed with knowledge. Enjoy your new ride and thank you for your business from all of us here at Mercedes-Benz of Boston!

October 14, 2021

Fantastic advisor—very knowledgeable and passionate about finding clients the car of their dreams. I’ve known Eric for quite a few years now and he’s always happy to answer any and all car-related questions. More

by Skanellias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ilchenko
Oct 14, 2021 -

Mercedes-Benz of Boston responded

We're pleased to hear Eric gave you a five-star experience! Thank you for taking the time to leave us your great review! - Mercedes-Benz of Boston

October 11, 2021

Excellent welcome excellent service and excellent customer satisfaction good job professional team to work with More

by Rachid-bozo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed
Oct 12, 2021 -

Mercedes-Benz of Boston responded

Thank you for leaving the Mercedes-Benz of Boston team your awesome five-star rating and review! We are glad we could make this a positive experience for you!

Oct 12, 2021 -

Rachid-bozo responded

Five stars for a professional business

Oct 12, 2021 -

Rachid-bozo responded

N/a

Oct 12, 2021 -

Rachid-bozo responded

Excellent

October 08, 2021

Kashif was a pleasure to work with recently in my A250 purchase. He did a great job getting everything taken care of and even with pandemic delays was very good with needed follow- up ! So nice! More

by Keithstauch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kashif Sheikh
Oct 11, 2021 -

Mercedes-Benz of Boston responded

We're happy to hear it, Keith! Thank you for taking the time to leave Kashif and the Mercedes-Benz of Boston team your wonderful five-star review! We hope you love your new ride!

Oct 11, 2021 -

Keithstauch responded

It is great and I will share with others. Thank you so much !

October 07, 2021

Todd went out of his way to accommodate my tight schedule & made the process easy More

by Clinc1982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Whitelaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Mercedes-Benz of Boston responded

It means so much to hear our team provided five-star care to you! Thank you for your continued support! - Mercedes-Benz of Boston

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