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Mercedes-Benz of Boston

Somerville, MA

4.9
2,321 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,321 reviews

August 24, 2021

Always very responsive and thorough service visits. All issues are documented and handled, as requested. Very pleasing results on a continuing basis. Doesn’t get any better! More

by ellennadler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Mercedes-Benz of Boston responded

Thanks for taking the time to leave us your five-star review! We're happy to hear you had a positive experience with our service team and that we've provided such excellent care to you!

August 24, 2021

Great purchasing experienced here with Kashif Sheik who helped us with all the processes until the day we picked up the car. everything went smoothly! Great Dealership! More

by natrada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kashif Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Mercedes-Benz of Boston responded

We're so happy Kashif made this a positive purchase! Thank you so much for your review of Mercedes-Benz of Boston! We hope to see you again!

August 24, 2021

My experience at Herb Cambers was awesome and Albert is amazing as always. Albert is very friendly, dedicated and one of the most hard working people I have ever know. He deserves a raise. More

by Agbanikky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Mercedes-Benz of Boston responded

Thank you so much for the glowing review! We're happy to hear Albert and the team made this such a positive experience! We look forward to seeing you again at Mercedes-Benz of Boston!

August 20, 2021

The most knowledgeable, professional, and honest dealership I’ve ever visited. Service is nothing short of outstanding. I would never buy an MB elsewhere. More

by gilarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chadi Chakar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Umer Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Stoddard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Carvajal
Aug 20, 2021 -

Mercedes-Benz of Boston responded

Wow! We're so honored to have such a great review from you! Thank you for leaving your five stars for Mercedes-Benz of Boston! We look forward to servicing your new vehicle in the future!

August 20, 2021

In August of 2020, my family bought a 2016 used Volvo XC-90 from Max. He was incredible. He was upfront about the vehicle, pricing, warranties, and all other information you would want. We purchased More

by duganr88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Wang
Aug 23, 2021 -

Mercedes-Benz of Boston responded

Wow, thank you so much for taking the time to share this experience! We're thrilled to hear that Matt took great care of you & your family and we hope you're enjoying your vehicle so far. Take care and thanks again, from all of us here at Mercedes-Benz of Boston!

August 18, 2021

The service is impeccable , the salesman Carlos Romero was the best and very friendly, and the car was lovely More

by giovannioliva1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Romero, A.J Rana
Aug 18, 2021 -

Mercedes-Benz of Boston responded

Giovanni, we are so happy to hear that you had such a lovely time at Mercedes-Benz of Boston! Thank you!

Aug 18, 2021 -

giovannioliva1 responded

I give 4star to AJ Rana not because is not good, but because didn’t want to give me nothing for free. Anyway I like him too

August 17, 2021

Always professional and courteous. Jimmy was great! The loaner car was awesome as well. We drive down from Vermont to have our services done. It’s worth the trip! More

by mamafiovt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Mercedes-Benz of Boston responded

Thank you so much for the wonderful review! We appreciate you making the drive from Vermont to come visit us here at Mercedes-Benz of Boston and we look forward to the next one. Take care and thanks again!

August 17, 2021

Excellent service, I feel comfortable driving my car knowing how methodical My dealership is in checking my car for any issues I may have. Very satisfied. More

by Ksryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Mercedes-Benz of Boston responded

We're so glad to hear our team could help you have a five-star experience at Mercedes-Benz of Boston! Thank you for your awesome review!

August 16, 2021

My experience with this dealership has been very surprisingly pleasant. My first sncounter involved the replacement of my 🔑 for my S430 when their records showed that my vehicle 🚗 had been service More

by Nick B
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Mercedes-Benz of Boston responded

We're thrilled to receive your positive feedback, Nick! Thank you for trusting the Mercedes-Benz of Boston team with your vehicle. We appreciate your support and look forward to your next visit!

August 14, 2021

Best service of any dealer ever. Albert is extraordinary. Whole process was great More

by jman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Mercedes-Benz of Boston responded

We're glad to hear Albert has made your experience worthy of a five-star rating! Thank you for being part of the Mercedes-Benz of Boston family!

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