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Mercedes-Benz of Boston
Somerville, MA
2,317 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,317 reviews
May 29, 2021
Excellent servicing experience: with prompt and helpful service technicians. The customer waiting area was clean and pleasing, and the telephone charging station also came in handy. service technicians. The customer waiting area was clean and pleasing, and the telephone charging station also came in handy. More
by George
Employees Worked With
Never got names
May 29, 2021
The service at MB Boston is the best ever. There are other dealerships closer to my home but my dealership of choice is MB Boston. other dealerships closer to my home but my dealership of choice is MB Boston. More
by Ronia
Employees Worked With
Other Employees :
Jeff Davis, Sophath Sim
May 28, 2021
i’ve purchased and serviced many mercedes vehicles at chambers and have always been satisfied. i’d like to give a special shout out to mike robinson who always provides exceptional service. chambers and have always been satisfied. i’d like to give a special shout out to mike robinson who always provides exceptional service. More
by hughesholding
May 28, 2021
Great service Nice people 100 times better than the Great service Nice people 100 times better than the Mercedes dealership in Naples Florida After COVID I hope the breakfast improves with more of Great service Nice people 100 times better than the Mercedes dealership in Naples Florida After COVID I hope the breakfast improves with more of a choice maybe bring back donuts More
by beattie71
May 27, 2021
Great service. Very professional. Car was serviced in the time that I requested. And the dealership did what I requested and no more although they provided an estimate of suggested future repairs. time that I requested. And the dealership did what I requested and no more although they provided an estimate of suggested future repairs. More
by Mdowner
Employees Worked With
May 27, 2021
Customer-focused. Good service. Very professional. A thorough assessment of the condition of the car was done. Services to be performed were explained. Other services for the future were suggested. thorough assessment of the condition of the car was done. Services to be performed were explained. Other services for the future were suggested. More
by BD
Employees Worked With
May 27, 2021
Always a great experience bringing my car in for service. Very professional and friendly staff. No surprises and always accurate with their quotes and services. Very professional and friendly staff. No surprises and always accurate with their quotes and services. More
by Richv0722
Employees Worked With
May 27, 2021
Mercedes of Boston’s the best place in the world to fixe your car love it that’s right I’m bringing my there thanks your car love it that’s right I’m bringing my there thanks More
by Charley2049
Employees Worked With
May 27, 2021
Terrible!! One day after your service department serviced my 2017 E300 ALL 4 of my tires needed air, means I one checked the tires, Sloppy my 2017 E300 ALL 4 of my tires needed air, means I one checked the tires, Sloppy More
by Richard
Employees Worked With
May 26, 2021
From the moment you drive in for service, the staff is available, pleasant and accommodating. Check in is easy with update given on wait time available, pleasant and accommodating. Check in is easy with update given on wait time More
by Raine
Employees Worked With
