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Mercedes-Benz of Boston
Somerville, MA
2,318 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,318 reviews
April 28, 2021
Ash was terrific. He was very friendly and attentive to all details. He listened carefully and addressed all needs and concerns related to our vehicle purchase. Ash made the car purchase experience relax all details. He listened carefully and addressed all needs and concerns related to our vehicle purchase. Ash made the car purchase experience relaxing and enjoyable. We would strongly recommend Ash and his team for any future purchases. More
by sienna 69
April 27, 2021
Jimmy is fantastic to work with. He arranged for pick up and delivery of cars to be serviced and communicates promptly by text, if you prefer. Makes the service experience so easy and professional. and delivery of cars to be serviced and communicates promptly by text, if you prefer. Makes the service experience so easy and professional. More
by Scott J
Employees Worked With
April 26, 2021
Very nice dealership, of course service is expensive, but I was given options on certain items that were not related to safety. Appreciated the loaner. I was given options on certain items that were not related to safety. Appreciated the loaner. More
by BCE
Employees Worked With
April 26, 2021
Very attentive to my issues, quick response time, and very friendly. It is always a pleasure. Both Erika and Mike have made my experience very pleasant. very friendly. It is always a pleasure. Both Erika and Mike have made my experience very pleasant. More
by Crdelcompare
April 23, 2021
Patrick is very knowledgeable about various Mercedes models. He is honest and I have worked with him 3 different times. I will be returning for my next service. models. He is honest and I have worked with him 3 different times. I will be returning for my next service. More
by Matt Glasheen
Employees Worked With
April 23, 2021
Got my brand new GLE 53 Coupe today. Manuel Rodriguez walked me through the entire process, took care of everything in a professional manner and I got exactly what I needed. Best Experience ever. Mercede walked me through the entire process, took care of everything in a professional manner and I got exactly what I needed. Best Experience ever. Mercedes-Benz of Boston is one of the best dealerships when it comes to the service. Very nice and professional people. More
by anzors
Employees Worked With
Manuel Rodriguez
April 23, 2021
Very friendly and competent service rep who really takes care of customer and makes the experience very pleasant. Providing Uber for dropping you at home while service is done. care of customer and makes the experience very pleasant. Providing Uber for dropping you at home while service is done. More
by SJ
Employees Worked With
April 22, 2021
It was a great experience dealing with the staff at AMH Mercedes in Somerville. They were very attentive and extremely helpful in the purchase of my vehicle. Mercedes in Somerville. They were very attentive and extremely helpful in the purchase of my vehicle. More
by Toollman2
Employees Worked With
April 21, 2021
Always a great service experience. The car is done within the timeframe stipulated and alternate transportation options are plentiful. Pricing is very high but competitive with what other dealers charge. the timeframe stipulated and alternate transportation options are plentiful. Pricing is very high but competitive with what other dealers charge. More
by am_bos
Employees Worked With
April 21, 2021
Great dealership and great people at this location. Very easy and pleasant transaction for my GLB35 AMG. Sim in sales and AJ the general manager were both fantastic to talk to and very easy to deal with. easy and pleasant transaction for my GLB35 AMG. Sim in sales and AJ the general manager were both fantastic to talk to and very easy to deal with. One of my best vehicle buying experiences to date. I'll be back for that A35 AMG too soon! Thanks again:) Steve More
by John5519
Employees Worked With
A.J Rana, Sophath Sim
