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Mercedes-Benz of Boston

Somerville, MA

4.9
2,062 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,062 reviews

February 09, 2018

Switching from Mercedes to Porsche I gave Rob Tinkham a call because I wanted to trade-in my 2015 S 550 and try the Porsche brand. I had a a lot of reluctance making the call because M More

by bali17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antoine O'Baoill
Feb 09, 2018 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with us, and congratulations on your new Porsche! Rob, Patrick and Antoine are such assets to our team and I'm glad they've been able to assist you with your Mercedes-Benz's. Racetrack Rick at Herb Chambers Porsche Boston is wonderful and I hope you had a great time working with him. Thank you for your recommendation and please let any of us know if we may assist you in the future! Best, Jeff Davis, General Manager

February 09, 2018

Excellent Customer Service Top class service from first meeting until car pickup. Expert knowledge of the vehicle and zero sales pressure. Highly recommend MB of Boston. David More

by Jvickersjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Abban, David Nhan
Feb 09, 2018 -

Mercedes-Benz of Boston responded

Thank you! We strive each and every day to provide our guests with professional and friendly service. I'm so happy to know that your visit with Fred and David reflects that. Thank you for your business and we hope to have the opportunity to serve your automotive needs for many more years to come! All the best, Jeff Davis, General Manager

February 09, 2018

Amazing! I got my new car from Max at Mercedes Boston. I cannot be happier. He knows when to put on the pressure and when to back off. I enjoyed the whole expe More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhonathan Linares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Wang
Feb 12, 2018 -

Mercedes-Benz of Boston responded

Thank you, AJ, for taking the time to post such great comments about your experience with Max and Jon. We work very hard to provide our guests with exceptional customer service, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with our team. Best, Jeff Davis, General Manager

February 09, 2018

Great service My experience at Mercedes-Benz of Boston was by far one of the best I ever had. Jasper Aberu went above and beyond to deliver the level of sercvice th More

by Ediaz427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Feb 12, 2018 -

Mercedes-Benz of Boston responded

Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Jasper. We value your recommendation and hope to see you again soon! Best, Jeff Davis, General Manager

February 09, 2018

New car First and foremost Rob Tinkham was wonderful to work with, the purchase was seamless and informative with absolutely zero pressure. The car was deliv More

by Bigdaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Abu Tayyoun
Feb 09, 2018 -

Mercedes-Benz of Boston responded

Thank you so much for your feedback and recommendation. I'm so glad that you had such a positive experience working with our team. May you enjoy many safe and amazing miles this winter in your new Mercedes-Benz! Best, Jeff Davis, General Manager

February 08, 2018

Go see Max Wang I bought a car from Max Wang at MB of Boston. I enjoyed the process. It was quick and easy. I got a great deal and I was treated golden! The entire pr More

by Lishasha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Wang
Feb 08, 2018 -

Mercedes-Benz of Boston responded

Thank you for taking the time to write this review! Max is so knowledgeable and truly focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. Thank you again and if you have any questions about your vehicle, please don't hesitate to reach out. Best, Jeff Davis, General Manager

February 08, 2018

Excellent Experience Rob Tinkham was an excellent representative of Mercedes-Benz of Boston. He was knowledgeable, fair and professional through every step of the sales a More

by Appreciative
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Abu Tayyoun, Fred Abban
Feb 08, 2018 -

Mercedes-Benz of Boston responded

Thank you for taking the time to write this review! Fred, Rob and AJ are such assets to our team, as they continuously focus on providing our guests’ with the best customer service. I know they will be pleased to read your positive feedback. Thank you again and if you have any questions about your vehicle, please don't hesitate to reach out. Best, Jeff Davis, General Manager

February 08, 2018

Excellent Service & Very Professional This dealership was top notch! Jasper went above and beyond to make sure I purchased the car that I was most comfortable with. I expressed to him what More

by Victor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Feb 08, 2018 -

Mercedes-Benz of Boston responded

Thank you, Victor, for the wonderful review! I'm so glad to know Jasper was able to provide you with such a positive buying experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and enjoy your new vehicle! Best, Jeff Davis, General Manager

February 08, 2018

Excellent Service Mercedes-Benz corporation need more guys like Jasper Aubreu. Great customer service. Family oriented environment. Will definitely refer both family an More

by Ngknight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Feb 08, 2018 -

Mercedes-Benz of Boston responded

Thank you so much for your feedback! We work very hard to make sure that we deliver a quality buying experience that exceeds expectations. Jasper is a true testament to that. Feel free to stop in anytime if you need assistance reviewing any of the features on your vehicle, we're always happy to help! Best, Jeff Davis, General Manager

February 08, 2018

Amazing service The dealership was great. It was very nice and the people were very family. i work with Joel and he was amazing, he was very helpful with everything. More

by fabiansoemarno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Javier
Feb 09, 2018 -

Mercedes-Benz of Boston responded

Thank you so much for sharing this with us! We're so glad that you had such an enjoyable visit with us. We appreciate your comments about Joel and your five star rating. Thank you again and we look forward to seeing you in the future. Best, Jeff Davis, General Manager

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