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Mercedes-Benz of Boston
Somerville, MA
2,333 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,333 reviews
April 23, 2021
Got my brand new GLE 53 Coupe today. Manuel Rodriguez walked me through the entire process, took care of everything in a professional manner and I got exactly what I needed. Best Experience ever. Mercede walked me through the entire process, took care of everything in a professional manner and I got exactly what I needed. Best Experience ever. Mercedes-Benz of Boston is one of the best dealerships when it comes to the service. Very nice and professional people. More
by anzors
Employees Worked With
Manuel Rodriguez
April 23, 2021
Patrick is very knowledgeable about various Mercedes models. He is honest and I have worked with him 3 different times. I will be returning for my next service. models. He is honest and I have worked with him 3 different times. I will be returning for my next service. More
by Matt Glasheen
Employees Worked With
April 22, 2021
It was a great experience dealing with the staff at AMH Mercedes in Somerville. They were very attentive and extremely helpful in the purchase of my vehicle. Mercedes in Somerville. They were very attentive and extremely helpful in the purchase of my vehicle. More
by Toollman2
Employees Worked With
April 21, 2021
Always a great service experience. The car is done within the timeframe stipulated and alternate transportation options are plentiful. Pricing is very high but competitive with what other dealers charge. the timeframe stipulated and alternate transportation options are plentiful. Pricing is very high but competitive with what other dealers charge. More
by am_bos
Employees Worked With
April 21, 2021
Great dealership and great people at this location. Very easy and pleasant transaction for my GLB35 AMG. Sim in sales and AJ the general manager were both fantastic to talk to and very easy to deal with. easy and pleasant transaction for my GLB35 AMG. Sim in sales and AJ the general manager were both fantastic to talk to and very easy to deal with. One of my best vehicle buying experiences to date. I'll be back for that A35 AMG too soon! Thanks again:) Steve More
by John5519
Employees Worked With
A.J Rana, Sophath Sim
April 20, 2021
I had an excellent experience as a first time customer the entire experience from front to back was top notch easy in easy out and even did an extra add on on a last min request yup wo t get a complaint o the entire experience from front to back was top notch easy in easy out and even did an extra add on on a last min request yup wo t get a complaint out of me More
by frederic.monia
Employees Worked With
April 19, 2021
Great service. Efficient. Courteous. Excellent and timely communication. Dealership is clean and very Covid safe. My go to dealership that never fails to impress. Highly recommend. communication. Dealership is clean and very Covid safe. My go to dealership that never fails to impress. Highly recommend. More
by SAB in Boston
Employees Worked With
April 18, 2021
I would recommend this dealership to anyone. Everybody was very helpful and answered every question without hesitation. Great staff !! I especially liked Chad the sales manager very down to earth. was very helpful and answered every question without hesitation. Great staff !! I especially liked Chad the sales manager very down to earth. More
by Bonedog1
April 17, 2021
A shoutout to Jimmy Maniatis for his flexible and down-to-earth approach. He was able to approach repairs with the level of transparency all service centers should adopt. down-to-earth approach. He was able to approach repairs with the level of transparency all service centers should adopt. More
by Andrew
Employees Worked With
April 17, 2021
Herb Chambers Mercedes Benz of Boston is outstanding. Customer service is AAA. Personnel could not be friendlier. And I mean ALL personnel! Easy to make appointments. My car is washed every time—- gra Customer service is AAA. Personnel could not be friendlier. And I mean ALL personnel! Easy to make appointments. My car is washed every time—- gratis! More
by dws99
Employees Worked With
