Back

Mercedes-Benz of Boston

Somerville, MA

4.9
2,319 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

259 McGrath Hwy

Somerville, MA

02143

Directions

By Type

Showing 2,319 reviews

March 17, 2021

Kashif was knowledgeable and "low key". He met us at the door and treated us with respect. When we arranged the change in "car insurance", he knew the fax number "by heart", which gave us great confidence. More

by deanpappas5
Recommend Dealer
Yes
Employees Worked With
Kashif Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Mercedes-Benz of Boston responded

deanpappas5 - Thank you! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Kashif was able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! - Mercedes-Benz of Boston team

March 12, 2021

I would like to offer my experience with the purchase of my wife's CPO C300 Cabriolet from MB of Boston as an out-of-state buyer. Based on several positive reviews, I reached out to Ashmael Brun directly ab More

by alperozt@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashmael Brun
Apr 01, 2021 -

Mercedes-Benz of Boston responded

alperozt@yahoo.com - What an outstanding review to read! It is great to know that Ash provided you with a first class and welcoming shopping experience. Our primary concern is delivering flawless customer service and we're happy to know that Ash provided you with exactly that. Thank you for your kind words and we look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Boston team

March 11, 2021

Kashif was so great to work with. Very easy going and made it so easy to purchase the new Mercedes. Will definately work with him again. More

by malauto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kashif Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Mercedes-Benz of Boston responded

malauto - Thank you so much for your feedback on your recent experience with Kashif. We take pride in providing exceptional customer service and we're so happy our team was able to do exactly that. Thank you for your comments and enjoy your new Mercedes! - Mercedes-Benz of Boston team

March 09, 2021

Max is the best! He was extremely responsive and professional. The most enjoyable car buying experience I've ever had! Love my new car and would recommend asking for him if you have the opportunity. More

by Robin O
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Wang
Mar 30, 2021 -

Mercedes-Benz of Boston responded

Robin O - What an outstanding review to read! It is great to know that Max was able to provide you with a hassle-free and welcoming shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. We're happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Boston team

March 09, 2021

Working with Sim and Dana was such a pleasure. From beginning to end, the experience went smoothly and everything worked out great. They helped make the purchase of a car seamless and enjoyable. Deli More

by jadie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana LoNano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sophath Sim
Mar 30, 2021 -

Mercedes-Benz of Boston responded

jadie - Wow, thank you for the wonderful review! We're so glad to know both Sim and Dana were able to provide you with such a positive buying experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and enjoy your new GL350! - Mercedes-Benz of Boston team

March 06, 2021

Erick treated me very well, highly recommend him to anyone looking to purchase a Benz very informative and professional. Got me in my new Benz fast couldn’t ask for any better More

by Anthonygilardi15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ilchenko
Mar 23, 2021 -

Mercedes-Benz of Boston responded

Anthonygilardi15 - Thank you so much for your feedback. We're so glad that you had such a positive experience at our dealership, specifically with Eric. He is truly an asset to this team. May you enjoy many safe and amazing miles this summer in your new Mercedes-Benz! - Mercedes-Benz of Boston team

March 04, 2021

Typical salesman promised me he would hold car for me until the title came in. But he did not honor his word. The car was sold to someone else while I was waiting for the title to come in. More

by willys hemi
Recommend Dealer
No
Employees Worked With
Eric Ilchenko
March 02, 2021

I had the pleasure of working with Kashif on the purchase of a brand new Mercedes Benz GLC. He made the process easy and painless. Kashif was very detailed when showing me all of the vehicles features and I More

by HiramGonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kashif Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Mercedes-Benz of Boston responded

HiramGonzalez - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We're so pleased Kashif was able to do exactly that. Thank you again and we look forward to working with you again in the future! - Mercedes-Benz of Boston team

February 26, 2021

He is one of the honest car salesman I know.Believe me, He is one of the honest car salesman I know. Believe me, that says a lot. He is not one to sell you a car and forget about you. I would always go t More

by yves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kashif Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Mercedes-Benz of Boston responded

yves - What an outstanding review to read! It is great to know that Kashif consistently provides you with a hassle-free and welcoming shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. We're happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Boston team

February 24, 2021

My first Mercedes It was a early graduation gift for myself great experience thank you Steve incredibly knowledgeable and kind searched multiple dealerships to find my dream car. More

by Shay2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Mercedes-Benz of Boston responded

Shay2021 - Thank you so much for your feedback. We're so glad that you had such a positive experience at our dealership, specifically with Steve. He is truly an asset to this team. May you enjoy many safe and amazing miles this year in your new Mercedes-Benz! - Mercedes-Benz of Boston team

...
131
...