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Mercedes-Benz of Boston

Somerville, MA

4.9
2,325 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,325 reviews

August 10, 2020

This Dealership is a pearl sitting in the hub of Boston. Carlos Romero was my sales person and AJ was my sales manager. Very experienced and professional people. You leave this dealership with a car and smi More

by Malik
Recommend Dealer
Yes
Employees Worked With
Carlos Romero, A.J Rana
August 07, 2020

friendly, unassuming for a mercedes dealership.efficient. location is terrible but clearly has the inventory and expertise. all very friendly . kashif sheikh very experienced,friendly and easy to work with. More

by blackfin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Umer Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kashif Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2020

Awesome Experience and the Best Staff Went to Mercedes Benz of Boston and was dealing with Amel and AJ. I have to say right from the time I entered the showroom till I exited, I was treate More

by omkar.singseema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amel Memic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paulo, A.J Rana
July 09, 2020

Best experience I have ever had purchasing a car. The dealership was spotless, all sales personnel were wearing masks and there was plenty of hand sanitizer. I found the car I wanted to buy online. More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2020

Thanks a Million you guys are Awsome!It all started with Thanks a Million you guys are Awsome! It all started with a text to make an appointment to test drive a GLE! AJ set everything up for me. When I go More

by Liz
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhonathan Linares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A.J Rana
July 08, 2020

I have bought a certificate preowned car and the car supposed to be inspected as per Mercedes Benz certified standard. But after the car was delivered and driving for 3 month I have problem related to s More

by Basu
Recommend Dealer
No
Employees Worked With
Jeff Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Tinkham
2.0
This rating includes all reviews, with more weight given to recent reviews.
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip McCarty
Jul 22, 2020 -

Mercedes-Benz of Boston responded

Basu, Thank you for taking the time to post your review. Our team strives for excellence. I apologize for any miscommunication or any inconvenience we may have caused you. This is definitely not the way we intend to conduct business. We'd like to do whatever it takes to retain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Thank you, Jeff David- General Manager jdavis@herbchambers.com

July 07, 2020

Terrific Service!Everything was handled fast and Terrific Service! Everything was handled fast and efficiently. From the moment we started talking AJ and Amel were on top of everything and incredib More

by jcmaldonado1019
Recommend Dealer
Yes
Employees Worked With
Amel Memic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A.J Rana
June 30, 2020

I had very good experience work with my sales person Ashmail. He was very knowledgable, honest and straight forward. I highly recommend him. Thank you Ashmail. More

by Valeri Marukyan
Recommend Dealer
Yes
Employees Worked With
Ashmael Brun
June 29, 2020

The entire process working with Mercedes-Benz of Boston has been so smooth. I was in contact with Richie past his work hours and he was able to assist me with my needs. I was able to come in for an appoint More

by SamanthaTrullo
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
June 27, 2020

Carlos was professional, honest and got the job done quickly. Such great customer service and communication!!! I was referred to him and couldn’t be happier. More

by AndreaCastinetti
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
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