Mercedes-Benz of Boston

This Dealership is a pearl sitting in the hub of Boston. Carlos Romero was my sales person and AJ was my sales manager. Very experienced and professional people. You leave this dealership with a car and smi Carlos Romero was my sales person and AJ was my sales manager. Very experienced and professional people. You leave this dealership with a car and smile on your face. Highly recommended More

friendly, unassuming for a mercedes dealership.efficient. location is terrible but clearly has the inventory and expertise. all very friendly . kashif sheikh very experienced,friendly and easy to work with. location is terrible but clearly has the inventory and expertise. all very friendly . kashif sheikh very experienced,friendly and easy to work with. highly recommend working with him. always got back to my wife or I with any questions or paper work details. More

Awesome Experience and the Best Staff Went to Mercedes Benz of Boston and was dealing with Amel and AJ. I have to say right from the time I entered the showroom till I exited, I was treate Went to Mercedes Benz of Boston and was dealing with Amel and AJ. I have to say right from the time I entered the showroom till I exited, I was treated with most respect by Amel and the whole staff at Mercedes Benz of Boston. The response time was unbelievable and even after all the documentation and payments, they kept close tabs on me and the pipeline until i got the car delivered. AJ and Amel continuously kept me posted with the proceedings and helped me with everything. A very kind and supportive staff which I have not seen elsewhere. I even went to Mercedes Benz of Burlington, but I have to say Mercedes Benz of Boston was a 10/10 and way better than the other dealerships. Thank you team, It was a pleasure. More

Best experience I have ever had purchasing a car. The dealership was spotless, all sales personnel were wearing masks and there was plenty of hand sanitizer. I found the car I wanted to buy online. The dealership was spotless, all sales personnel were wearing masks and there was plenty of hand sanitizer. I found the car I wanted to buy online. Steve L was great, he was helpful and I felt no pressure to buy. The finance part of the experience took about 10 minutes, no pressure, no sales gimmicks about buying a warranty, no stress at all. The car had a few scratches on the bumper and a couple of tears on the driver's side pillar, both of these issues were fixed at no cost to me, the car was spotless when I picked it up. I would recommend this dealership to anyone and when I am ready to buy again I would go back to any Herb Chambers dealership, the service is excellent. More

Thanks a Million you guys are Awsome!It all started with Thanks a Million you guys are Awsome! It all started with a text to make an appointment to test drive a GLE! AJ set everything up for me. When I go Thanks a Million you guys are Awsome! It all started with a text to make an appointment to test drive a GLE! AJ set everything up for me. When I got to The Dealership AJ greeted me with a big smile and enthusiasm in his voice! He then introduced me to Jhonathan, Who also greeted me with a big smile and enthusiasm in his voice. Even though we had masks on and kept our distance I could see the kindness & happiness in their eyes. The Executive Sales Consultant Jhonathan walked me over to the GLE & explained all the safty features and made sure I felt comfortable taking it out for a test drive. That's absolute kindness. I actually drove. A 250 & a 300. And with Jhonathan's advice I went with the 350 . AJ was very hospitable and asked how I liked the vehicles.. Then I met Paulo for financing whom is an absolute genius with numbers. And the next day I had questions for Paulo and he stayed that evening just for me. To review the numbers Outstanding Teamwork! I felt like I was a guest in their home they were so friendly and attentive to my shopping visit. THEIR GREAT ABSOLUTELY SPECTACULAR SERVICE.! A. J. Rana More

Terrific Service!Everything was handled fast and Terrific Service! Everything was handled fast and efficiently. From the moment we started talking AJ and Amel were on top of everything and incredib Terrific Service! Everything was handled fast and efficiently. From the moment we started talking AJ and Amel were on top of everything and incredibly helpful! More

I had very good experience work with my sales person Ashmail. He was very knowledgable, honest and straight forward. I highly recommend him. Thank you Ashmail. Ashmail. He was very knowledgable, honest and straight forward. I highly recommend him. Thank you Ashmail. More

The entire process working with Mercedes-Benz of Boston has been so smooth. I was in contact with Richie past his work hours and he was able to assist me with my needs. I was able to come in for an appoint has been so smooth. I was in contact with Richie past his work hours and he was able to assist me with my needs. I was able to come in for an appointment for a specific car the following morning. I decided to buy the car that day and within two days I was able to take it home! The communication with Richie and Chris, the dealership’s financial point person, was phenomenal. Unfortunate events occurred a week after I purchased the car and I was in need of urgent services. I was in contact with Mike and he most certainly took care of me the best he could and the services were done quickly. I recommend visiting MB of Boston for the best possible car-shopping experience! More

Carlos was professional, honest and got the job done quickly. Such great customer service and communication!!! I was referred to him and couldn’t be happier. quickly. Such great customer service and communication!!! I was referred to him and couldn’t be happier. More