Back

Mercedes-Benz of Boston

Somerville, MA

4.9
2,335 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

259 McGrath Hwy

Somerville, MA

02143

Directions

By Type

Showing 2,335 reviews

May 23, 2017

It was the best car buying experience i have ever had. I am 67yrs. old. I have been buying cars for a long times. I visited several Dealerships before I bought the Mercedes at Chambers. Keith Robinson was More

by mwill1950
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadi Chakar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Robinson
May 23, 2017 -

Mercedes-Benz of Boston responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Keith and Chadi provide to our customers and we'll be sure to pass along your kind words. Congratulations on your new Mercedes-Benz, we appreciate your business! Best, Jeff Davis, General Manager

May 08, 2017

Very happy and excellent job. Leasing a car from Mercedes Benz of Boston was the most pleasant experience I have ever had! From start to finish, the entire process was quick and ea More

by asiddiqui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Umer Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Georgina Stavropoulos
May 08, 2017 -

Mercedes-Benz of Boston responded

Thank you for your wonderful review! I'm so glad to know Georgina and Umer were able to provide you with such a positive buying experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and enjoy your new Mercedes-Benz! Best, Jeff Davis, General Manager

May 06, 2017

Wonderful experience from the dealership Over the last ten years I have been getting my cars from Mercedes Benz Boston. Over that time the service I have received has been wonderful. The two More

by Jane46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana LoNano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Georgina Stavropoulos
May 08, 2017 -

Mercedes-Benz of Boston responded

Thank you, Jane, for taking the time to recognize Dana and Georgina. I'm so happy to know that they, along with our whole crew, have been able to provide you with 5-star service over the past 10 years. It's great that we were able to gain your trust in our business. Thank you for your feedback and we look forward to assisting you with your future sales and service needs. Best, Jeff Davis, General Manager

May 02, 2017

Georgina Is Amazing My husband and I had an excellent experience at Mercedes-Benz of Boston. Especially working with Georgina Stavropoulos, who made the experience even More

by Koufos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos, George Kotsiras
May 03, 2017 -

Mercedes-Benz of Boston responded

Thank you for the kind words! We couldn't be happier that you and your husband enjoyed your experience here at our dealership, and that both Georgina and George were able to provide you with such exceptional service! Thank you again and congratulations on your new Mercedes-Benz. Please let us know if we can be of further assistance! Best, Jeff Davis, General Manager

May 01, 2017

Rob Tinkham is the Best Sales Representative Purchased our 4th Mercedes from Rob Tinkham at Herb Chambers in Sommerville. Rob is very knowlegdeable and helpful. He makes our buying experiences More

by jackiemercedesbenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2017 -

Mercedes-Benz of Boston responded

Thank you, Jackie, for leaving us your detailed feedback! We love to hear that our team is maintaining the high standards that we practice, and ensuring that the whole process is enjoyable from start to finish. If any questions arise, please don't hesitate to contact us as we are here to help! Thanks again and we look forward to assisting you in the future. Best, Jeff Davis, General Manager

March 30, 2017

as always the best My wife said it was time to trade up her 2005 SL , A call to George is all it took and an appointment was made. We walked in and before any car tal More

by jr car guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Kotsiras
Mar 30, 2017 -

Mercedes-Benz of Boston responded

We really appreciate your kind words about your experience with George, Rob and Mike. I'm so glad to know our team provided you and your wife with 5-Star service. Words like "great experience" are what we strive to provide all of our guests and I'm so happy to know that was reflected in your experience. Thank you for your business and please let us know if we can be of further assistance. Best, Jeff Davis, General Manager

February 03, 2017

Good Service Dear Jeff Davis First of all, thank you very much for the reception that I had for Marcos Azevedo, as he proved to be a very efficient, talkative per More

by MarcosDutra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jasper Abreu, Marcos Azavedo
Feb 03, 2017 -

Mercedes-Benz of Boston responded

Thank you! Your honest opinion can be an invaluable reference for other customers who are in the market. Please let us know if we can be of further assistance. Kind Regards, Jeff Davis, General Manager

January 12, 2017

Excellent purchase experience at Mercedes Boston. I purchased a GLE43 from MB Boston in December. This is the first purchase of a vehicle in which I wasn't sure exactly which model I wanted. Thanh (a More

by MikeO
Customer Service
Recommend Dealer
Yes
Employees Worked With
Thanh Nguyen
Jan 12, 2017 -

Mercedes-Benz of Boston responded

Thank you for your glowing review, Mike! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Thanh and Alex make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Jeff Davis, General Manager

January 10, 2017

Yet another hassle-free experience at MB of Boston It was at that point of my lease again where I was provided the opportunity to terminate my current lease of a 2014 model and lease a new 2017 model. More

by Mountax
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2017 -

Mercedes-Benz of Boston responded

Thank you! We appreciate you leaving such a kind review. We think Paolo is great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Best, Jeff Davis, General Manager

December 02, 2016

First Mercedes, Excellent experience with Keith Robinson. My wife recommended Keith because of her experience with him purchasing a E-Class 350. I wanted an SUV and Keith showed me my options. I settled on More

by glenn7218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robinson
Dec 05, 2016 -

Mercedes-Benz of Boston responded

Thank you, Glenn! The recommendation of a previous customer is the ultimate compliment! We are very flattered and we value your family's business. Thank you again and please let us know if there is anything we can assist you with. Best, Jeff Davis, General Manager

...
160
...