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Mercedes-Benz of Boston
Somerville, MA
2,335 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,335 reviews
July 31, 2024
They gave special care to our classic S class Mercedes that now runs like a much younger car! that now runs like a much younger car! More
by Mrscatbryan
Employees Worked With
July 31, 2024
The service was first class. I appreciated the accomodations and the professionalism of the staff. I would always recommend my friends to do business with the herb Chambers deale I appreciated the accomodations and the professionalism of the staff. I would always recommend my friends to do business with the herb Chambers dealership. More
by Ldesir
Employees Worked With
July 31, 2024
The reception was great and the service was impeccable. This was the first time I dealt with Herb Chambers dealership of Boston and it was a pleasant surprise. I was impressed of the professionalism displa This was the first time I dealt with Herb Chambers dealership of Boston and it was a pleasant surprise. I was impressed of the professionalism displayed by the employees. More
by Ldesir
July 29, 2024
I enjoy my ride into Herb Chambers in Somerville For service. Here are some good reasons. Drive in Adelson receives you and welcomes you in. Offers you coffee or water. Meanwhile I get a cop of coffee s service. Here are some good reasons. Drive in Adelson receives you and welcomes you in. Offers you coffee or water. Meanwhile I get a cop of coffee say hi to staff all very friendly. Then Patrick will inform me on my status of my benz. Explains clearly what if any work will be done. I am always satisfied with the results.Great Service ! Great People at MBOB More
by bossafernando
Employees Worked With
July 26, 2024
Side view mirror replaced - great job - a lot over priced but it’s Mercedes - Thanks but it’s Mercedes - Thanks More
by Nirjhar Chatterjee
Employees Worked With
July 26, 2024
Jimmy is the best, always on top of things and they all are so personable, All the women at check out desk terrific are so personable, All the women at check out desk terrific More
by jazzyjeff1
Employees Worked With
July 26, 2024
Great service: courteous and knowledgeable staff They stay in contact with the customer throughout the process with information and details. stay in contact with the customer throughout the process with information and details. More
by Elsanunez172
Employees Worked With
July 25, 2024
Easy car purchase ever, everything was clear and concise. Sales manager was a pleasure to deal with. In and out in less the 1 hour in total Sales manager was a pleasure to deal with. In and out in less the 1 hour in total More
by Baddanman007
Employees Worked With
July 25, 2024
Always a great experience with Mercedes-Benz of Boston. I have been enjoying their service since 2009. From the sales persons to the service department, including the valet service, and the rental/loaner d I have been enjoying their service since 2009. From the sales persons to the service department, including the valet service, and the rental/loaner department. Patrick, my service representative has always been extremely helpful. Even when out of the office, he manages to keep tabs on his clients, whenever we visit his department. Overall a 5 star experience!! More
by Adriano
July 25, 2024
Jimmy provides great service. He’s helpful, friendly and very informative and works to make the servicing your vehicle easy. He’s helpful, friendly and very informative and works to make the servicing your vehicle easy. More
by Suziemackie07
Employees Worked With
