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Mercedes-Benz of Boston
Somerville, MA
2,335 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,335 reviews
March 05, 2024
Matthew is the sweetest and most caring service writer, helped me out with all my needs. Much appreciated and wouldn’t want to work with anyone else ! Thanks Matthew helped me out with all my needs. Much appreciated and wouldn’t want to work with anyone else ! Thanks Matthew More
by russell higley
Employees Worked With
Matt Murphy
March 03, 2024
Efficient, prompt, professional Highly attentive to my satisfaction Solved my problem quickly and also properly satisfaction Solved my problem quickly and also properly More
by rick.lapine
February 29, 2024
I had a great experience at this dealership. The salesman Andy Espinosa was the consummate professional. Andy has a great attitude, easy to talk with and knows the Mercedes Benz brand very well. The salesman Andy Espinosa was the consummate professional. Andy has a great attitude, easy to talk with and knows the Mercedes Benz brand very well. The gentleman in the financial office was also a pleasure to do business with. I highly recommend this dealership. More
by Snughmd
Employees Worked With
February 28, 2024
Jimmy in the service department is awesome. He always has smile on his face and is so helpful. The service department in general is fantastic ! He always has smile on his face and is so helpful. The service department in general is fantastic ! More
by Gcmd
Employees Worked With
February 28, 2024
The salesperson was wonderful and easy to work with and to ask questions he was great to ask questions he was great More
by de.lynch02
February 28, 2024
I drive past 3 other MB dealers to have Mercedes-Benz of Boston service my C43. Great team here! Boston service my C43. Great team here! More
by Eric.ilchenko
February 27, 2024
Patrick, Thank you for taking care of my car, you are a gentleman and a great representation of the Mercedes brand!!!! Matt Gaeta gentleman and a great representation of the Mercedes brand!!!! Matt Gaeta More
by Matt Gaeta
Employees Worked With
February 26, 2024
It is above and beyond and very great service. Everyone is very friendly and nice. Everyone is very friendly and nice. More
by victor.richardson4
Employees Worked With
February 24, 2024
Since taking ownership, this dealer has been a pleasure to work with for ongoing needs. The car pickup and return for service is a wonderful benefit. Schneider stays in communication throughout the proces to work with for ongoing needs. The car pickup and return for service is a wonderful benefit. Schneider stays in communication throughout the process and is a great support. More
by nkash
February 23, 2024
First of all, I have all my work accomplished at Mercedes - Benz in Somerville even my inspection sticker. I own a 2014 C300 purchased new from this location. The service work from their trained staff is a - Benz in Somerville even my inspection sticker. I own a 2014 C300 purchased new from this location. The service work from their trained staff is amazing. Things are performed correct the first time without question. Michael Robinson is my main service advisor who sits with me and explains every detail of work happening on my C300. I'm contacted by instant messaging and or cell call. The reason for this visit was for an inspection sticker, while there they reviewed my car to identify anything else that may have been of concern. I received a text message identifying a warrantee issue causing my C300 to be there for an additional day. They saved me $1200.00 and provided me with the assurance that their concern is with my safety! Oh, did I say that I was there only for inspection sticker! My bill was $35 and change. More
by ecinaj44
