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Mercedes-Benz of Boston
Somerville, MA
2,387 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,387 reviews
July 23, 2025
From scheduling to pickup this was an A++ experience. Staff was friendly, helpful, informative. I legitimately cannot think of anything negative. Staff was friendly, helpful, informative. I legitimately cannot think of anything negative. More
by Chris
Employees Worked With
July 23, 2025
Shiva answered all of my questions and I can’t thank him enough. I love my AMG S63, it’s a showstopper. enough. I love my AMG S63, it’s a showstopper. More
by Fernando
Employees Worked With
July 21, 2025
I have relied upon Jimmy’s knowledge and advice for many years. He is amazing years. He is amazing More
by Pburkeh
Employees Worked With
July 21, 2025
The service team at Mercedes-Benz of Boston was outstanding. They were prompt, courteous, and kept me informed throughout the entire process. My car was serviced quickly and returned in perfect con outstanding. They were prompt, courteous, and kept me informed throughout the entire process. My car was serviced quickly and returned in perfect condition. I truly appreciate their professionalism and attention to detail. I’ll definitely return for maintenance, More
by Soli
July 21, 2025
Shiva is the best. Thank for your help with purchasing my AMG over the phone. Thank for your help with purchasing my AMG over the phone. More
by Barbosa
July 17, 2025
Jimmy and this dealership got our car in to service and repair while we were traveling away from our home dealer. They took care of us where a dealership in Iowa would not take the time for us on a last mi repair while we were traveling away from our home dealer. They took care of us where a dealership in Iowa would not take the time for us on a last minute service need. More
by andreawolver2024
Employees Worked With
July 17, 2025
Always great service and amazing staff very welcoming Mike Robinson always makes sure I’m taking care of as well as the loaner department and the floor staff soon as you drive in 👍 Mike Robinson always makes sure I’m taking care of as well as the loaner department and the floor staff soon as you drive in 👍 More
by Ajgonz533
July 15, 2025
Sales representative and staff were totally professional and not pushy. I worked with Bertrand Plique at your Somerville location. .... had a great professional experience. i.. and not pushy. I worked with Bertrand Plique at your Somerville location. .... had a great professional experience. i.. More
by Ian jaffier
July 15, 2025
Respectful, friendly, very helpful. . check everything what need to repaired and try to get everything done and get what I needed.. . check everything what need to repaired and try to get everything done and get what I needed.. More
by Debbiel36
Employees Worked With
July 14, 2025
Service at Mercedes of Boston is the best! I dropped off my car, met with my Service Advisor, Michael Robinson, to complete the paperwork and picked up my loner. Easy Peasy! Thank you Michael I dropped off my car, met with my Service Advisor, Michael Robinson, to complete the paperwork and picked up my loner. Easy Peasy! Thank you Michael for changing the batteries in my 2 key fobs. 😊. My car was ready when I returned. More
by MsCatinboston
Employees Worked With
