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Mercedes-Benz of Boston
Somerville, MA
2,309 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,309 reviews
March 30, 2025
Excellent communication and dedication to my vehicles issues, the speed and quality of repair was unbelievable. First class issues, the speed and quality of repair was unbelievable. First class More
by Jbuck
Employees Worked With
March 29, 2025
Ryan in the service department is amazing. He is very knowledgeable and makes sure you’re getting attention to detail. Highly recommended by me and I’m sure many others customers. He is very knowledgeable and makes sure you’re getting attention to detail. Highly recommended by me and I’m sure many others customers. More
by trey.higginsalves796
Employees Worked With
March 28, 2025
Schneider has been my service consultant and is the most responsive, thorough service person I’ve had. I’ve owned Mercedes for well over 20 years and I will go to Herb Chambers Boston just to have Schneider responsive, thorough service person I’ve had. I’ve owned Mercedes for well over 20 years and I will go to Herb Chambers Boston just to have Schneider be my consultant. More
by Julia L
March 28, 2025
The service was prompt, speedy and thorough. Schneider is always courteous and helpful, and keeps me informed throughout the day. Schneider is always courteous and helpful, and keeps me informed throughout the day. More
by rlfriedman100
Employees Worked With
March 27, 2025
People working at this dealership are very nice and helpful. Especially Schneider Limose who was very quick and efficient with making sure all of my requests were able to be met. helpful. Especially Schneider Limose who was very quick and efficient with making sure all of my requests were able to be met. More
by Jzhu_who
Employees Worked With
March 26, 2025
Patrick is the best! ! ⭐️⭐️⭐️⭐️⭐️ Only have and will take my car Benz dealer. Thank you Herb Chambers!! ! ⭐️⭐️⭐️⭐️⭐️ Only have and will take my car Benz dealer. Thank you Herb Chambers!! More
by Tibtengo
Employees Worked With
March 25, 2025
Great customer service and they made sure everything was addressed before and after my purchase. addressed before and after my purchase. More
by omjim24
March 25, 2025
Customer service is good. Representatives who interact regarding of your car are very knowledgeable and listen carefully. Representatives who interact regarding of your car are very knowledgeable and listen carefully. More
by Bedri
Employees Worked With
March 24, 2025
Schneider is the BEST service manager! He is so polite, professionally and thorough! Normally purchase my cars through MB of Burlington but this time choose MB of Boston and I am SO hap He is so polite, professionally and thorough! Normally purchase my cars through MB of Burlington but this time choose MB of Boston and I am SO happy that I did, they are 5 STAR! Everyone at the Dealership is So attentive and ready to assit. More
by MFRLTY
Employees Worked With
March 23, 2025
Albert Berisha, as always, was great in the entire process---planning, recommendations and getting the work done on time and exactly as promised. There Is no one better. process---planning, recommendations and getting the work done on time and exactly as promised. There Is no one better. More
by jman
Employees Worked With
