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Mercedes-Benz of Boston
Somerville, MA
2,335 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,335 reviews
November 12, 2023
The service is amazing ! They are always professional and they get things done seamlessly! I like that they make it easy to buy a car ! They are always professional and they get things done seamlessly! I like that they make it easy to buy a car ! More
by kkennedy340
November 10, 2023
Service here is as good as the car, and that’s terrific. The service is excellent and all employees are always polite and courteous. The service is excellent and all employees are always polite and courteous. More
by jill.newman06
Employees Worked With
November 10, 2023
We recently made a decision to do a trade-in and Andy was our sales agent. He delivered various options and proposed various estimates that would fall under our budget. He worked diligently and was able to our sales agent. He delivered various options and proposed various estimates that would fall under our budget. He worked diligently and was able to find the right option for us. Highly recommended on speaking to Andy with any questions if you walk in Mercedes dealership. Great and easy to talk to. More
by almeidanora57
Employees Worked With
November 10, 2023
I bought my car here and always go back for the service even if it isn’t covered! Great customer service, alway friendly and punctual. My car is ready when they say it is and michael in customer service a even if it isn’t covered! Great customer service, alway friendly and punctual. My car is ready when they say it is and michael in customer service always goes above and beyond for me. Convenient and accommodating 👍👍 More
by joellenmargarita
Employees Worked With
November 09, 2023
I highly recommend! The sales rep Andy was very knowledgeable and accommodating to our needs. He made the purchase process extremely easy. The sales rep Andy was very knowledgeable and accommodating to our needs. He made the purchase process extremely easy. More
by drewski983
November 09, 2023
I always feel like I'm in great hands when I bring my car in for service. Everyone there is always helpful and knowledgeable, starting with the great service manager, Patrick Titshaw. in for service. Everyone there is always helpful and knowledgeable, starting with the great service manager, Patrick Titshaw. More
by Paul with the C 230
November 05, 2023
Had a nail in the tire at 430 on a Saturday and they handled it by 5. Awesome. handled it by 5. Awesome. More
by billmartiniv
Employees Worked With
November 05, 2023
Great service and very helpful staff ! I highly recommend this MB Dealership ! Schneider was very helpful and gave me all the assistance that I needed ! I highly recommend this MB Dealership ! Schneider was very helpful and gave me all the assistance that I needed ! More
by Marcos
Employees Worked With
November 04, 2023
Excellent fast and but also very through service. Vehicle delivery before and after is very professional. Vehicle delivery before and after is very professional. More
by Jlga
Employees Worked With
