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Mercedes-Benz of Boston

Somerville, MA

4.9
2,335 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,335 reviews

October 18, 2023

Great service by courteous and very knowledgeable employees. The attention to detail is top notch. More

by Arthur Marengi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Mercedes-Benz of Boston responded

Thank you for the kind feedback, Arthur - it is much appreciated by all of us here at Mercedes-Benz of Boston and we look forward to seeing you next time!

October 18, 2023

Patrick J Titshaw is always very professional, patient and kind through the process of servicing at Mercedes Boston Dealership .. More

by Dandmrealty02155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Mercedes-Benz of Boston responded

It's great to know that Patrick provided you with such a professional and kind service experience at Mercedes-Benz of Boston. Thanks for sharing your feedback!

October 17, 2023

I had a very good experience with the dealership and I'm very happy with the car. More

by j.ellis63
Recommend Dealer
Yes
Employees Worked With
Amel Memic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Mercedes-Benz of Boston responded

We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you!

October 17, 2023

Great job, very helpful and friendly. Look forward to seeing them again. Enjoyed the coffee. Lol More

by Pja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Mercedes-Benz of Boston responded

Thank you for your kind words! We're delighted to hear that you had a great experience with us. We look forward to serving you again, and we're glad you enjoyed the coffee!- The Mercedes-Benz of Boston Team

October 17, 2023

Jimmy was great - answered all my questions. .I was in and out in less than 90 minutes More

by hughrwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Mercedes-Benz of Boston responded

Thank you for your feedback! We're happy to hear that Jimmy provided you with excellent service and answered all your questions. We look forward to serving you again in the future! Safe travels!- The Mercedes-Benz of Boston Team

October 12, 2023

I love my new car that I got from Stephen Leung, he’s great and responsive! More

by Jian
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Mercedes-Benz of Boston responded

It's great to hear that Stephen and the team made this a great experience for you, Jian! We hope you love your new ride and look forward to working with you again! - Mercedes-Benz of Boston

October 12, 2023

AMAZING sale! !! Rob T. was professional and looked out for me as a customer. Refreshing. Since I live in CT, the state that doesn't play well with others, the " More

by Garry E.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felicia
Oct 13, 2023 -

Mercedes-Benz of Boston responded

Garry, we're so glad to know that Rob and our team at Mercedes-Benz of Boston were able to help you navigate through the transfer process. We always aim for a smooth experience no matter where our customers are located. Enjoy your new car!

October 12, 2023

Michael is great but the Machines are trash, every time I drop my car off it comes back with another issue or a noise it was not making before.. and the ladies are super nice at the desk.. More

by Areitah Malcom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Mercedes-Benz of Boston responded

Thank you for the review, Areitah. I'm sorry to hear you're not satisfied with your vehicle. Please don't hesitate to reach out if we can be of further assistance. Respectfully, Albert Berisha - Service Manager - aberisha@herbchambers.com

October 10, 2023

The best place in Boston, very professional,a great team. I recomment ,in less than 2 hours I had New car. More

by luzchavales62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tabish Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Mercedes-Benz of Boston responded

We're delighted to know you had a positive purchase experience at Mercedes-Benz of Boston! Thank you for choosing and recommending us! Enjoy your new car!

October 09, 2023

We bought our first Mercedes here and had a wonderful experience. They were very accommodating to our schedule and our salesman Tabish came in on his day off to help us get the car on the day we really n More

by mcgilmar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tabish Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Mercedes-Benz of Boston responded

It's great to know that Tabish and our team at Mercedes-Benz of Boston were able to accommodate your schedule and provide a smooth car-buying experience. Enjoy your first Mercedes!

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