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Mercedes-Benz of Boston
Somerville, MA
2,316 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,316 reviews
September 24, 2023
Great service representative in Schneider ! Easy to get appointment online and quick service turnaround. Reasonable advice and no pressure on the recommendations Easy to get appointment online and quick service turnaround. Reasonable advice and no pressure on the recommendations More
by E
Employees Worked With
September 24, 2023
Tabish Iqbal's expertise and help has proven particularly useful for the purchase of our new car useful for the purchase of our new car More
by Bassel
September 23, 2023
Great service team - very professional and knowledgeable. The work was done according to their estimated time frame and they were ready for me when I picked up the car. The EV courtesy car was awesome too. The work was done according to their estimated time frame and they were ready for me when I picked up the car. The EV courtesy car was awesome too. More
by janet.depiero
September 23, 2023
Excelente people, smooth and fast transaction. Love it. Will definitely bring family and friends there. Love it. Will definitely bring family and friends there. More
by Juan carlos
September 22, 2023
Excellent service so happy I went there I thought I wanted to go to Westwood but I’m glad I went to Somerville wanted to go to Westwood but I’m glad I went to Somerville More
by Nanaindelicato1
September 21, 2023
Schneider is the best! Very attentive, made my visit productive by providing transportation so I could go to my office rather than wait. Everyone at the dealership was kind Very attentive, made my visit productive by providing transportation so I could go to my office rather than wait. Everyone at the dealership was kind & helpful! More
by haugh.joy
Employees Worked With
September 21, 2023
He has a good customer service, he explained very well everything, he is amazing guy!! everything, he is amazing guy!! More
by ecmorel
Employees Worked With
September 21, 2023
Schneider Limose, my service advisor, consistently goes above and beyond. I had major recall work done on my C300 that I anticipated would take 1 month to be fully repaired. Schneider was able to ensure it above and beyond. I had major recall work done on my C300 that I anticipated would take 1 month to be fully repaired. Schneider was able to ensure it was done within 3 days and I got the car back detailed/ washed and looking brand new. The cars are nice— that’s a given at Mercedes— but the service experience with advisors who put in the effort is what sets this place apart. More
by Greg Kolber
Employees Worked With
September 20, 2023
I have taken my G-wagen for 8 years now and have been very pleased with the quality and consistency of the service. The service writers are great and I can sometimes meet with the mechanic to discuss r very pleased with the quality and consistency of the service. The service writers are great and I can sometimes meet with the mechanic to discuss recommendations for future upgrades. More
by Fbieber
September 18, 2023
I got in a minor but scary accident and needed my tire and rim fixed asap! I always use Matt Murphy when I need any service done I called and he got me in the very next day. The mechanic who is also Matt and rim fixed asap! I always use Matt Murphy when I need any service done I called and he got me in the very next day. The mechanic who is also Matt was very nice and empathetic to my situation they made sure to test drive it to see if there was any other damage and luckily there wasn’t! Matt Murphy also went above and beyond and did the best to buff out the scratches on my car himself! It was all around a great experience for a bad situation! More
by Rtrusso85
Employees Worked With
