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Mercedes-Benz of Boston
Somerville, MA
2,335 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,335 reviews
August 29, 2023
Outstanding. This is first time I’ve gone to Herb Chambers Mercedes of Boston. I’ve purchased from two other Mercedes dealerships. Mercedes of Boston exceeds expe This is first time I’ve gone to Herb Chambers Mercedes of Boston. I’ve purchased from two other Mercedes dealerships. Mercedes of Boston exceeds expectations and is by far the BEST of the three. Thanks Mercedes of Boston! More
by Elaine
August 27, 2023
Excellent attention to customer needs salesman Chip very professional Patrick. Likewise professional and attentive to details professional Patrick. Likewise professional and attentive to details More
by Hayespaul54
August 27, 2023
Tabish Iqbal was the best salesman ever! He did everything in his powers to make sure our experience at MB herb chambers was nothing but exceptional. He did everything in his powers to make sure our experience at MB herb chambers was nothing but exceptional. More
by khalilx52
Employees Worked With
August 27, 2023
They did a great job with my car. Our experience was straightforward and clear with explanations. Our experience was straightforward and clear with explanations. More
by DC
Employees Worked With
August 25, 2023
Patrick Titshaw went above the usual high service standard to push my emergency tire change through a crowded repair line. Could not be more pleased. standard to push my emergency tire change through a crowded repair line. Could not be more pleased. More
by jamesdillon182
Employees Worked With
August 25, 2023
I recently bought a 2024 gle53 from Robert Tinkhan and it was a great experience. Robert is very professional and responsive which makes the whole buying process very smooth. Great experience. was a great experience. Robert is very professional and responsive which makes the whole buying process very smooth. Great experience. More
by Ze
Employees Worked With
August 25, 2023
Came in to get the car repaired, Albert was attentive, highly responsive and always ready with an update. They supplied me with a loaner for a few days while it was being repaired and it was the same mode highly responsive and always ready with an update. They supplied me with a loaner for a few days while it was being repaired and it was the same model a decade and a few years newer, giving me the chance to see what I missing out on ;). Excellent service and quality work. More
by Aaron Lindahl
August 24, 2023
Great customer service We were treated with a lot of respect Very helpful Jimmy was great respect Very helpful Jimmy was great More
by chuck
Employees Worked With
August 23, 2023
Carlos was excellent and friendly able to close my purchase smoothly on my GLC300W4, Thankyou Carlos for all that you did. purchase smoothly on my GLC300W4, Thankyou Carlos for all that you did. More
by Sureshpillappa65
August 23, 2023
Michael went above and beyond to solve my problem. I would highly recommend him for your service needs. I would highly recommend him for your service needs. More
by Srmcshane
Employees Worked With
