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Mercedes-Benz of Boston
Somerville, MA
2,335 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,335 reviews
August 19, 2023
Great first experience of this dealership. I was assisted by service and sales staff on my visit. Everyone was polite and friendly, helping as much as they could to resolve my issues. I was assisted by service and sales staff on my visit. Everyone was polite and friendly, helping as much as they could to resolve my issues. More
by M
August 18, 2023
If you are a woman and you want to be robbed take your car for an oil change, I paid over 1500 for things I did in less than 3 months, they left my carpets soaked with water and my car woke up with a horr car for an oil change, I paid over 1500 for things I did in less than 3 months, they left my carpets soaked with water and my car woke up with a horrible smell, when I lifted the mat it was all wet, I don't recommend it, take your car somewhere else if you don't want to lose money, More
by Keniamello
Employees Worked With
August 17, 2023
It is my third experience with Rob Tinkham in the sales department. He is fantastic! Very professional, knowledgeable, accommodating and just a pleasure to deal with. I would also compliment their servic department. He is fantastic! Very professional, knowledgeable, accommodating and just a pleasure to deal with. I would also compliment their service department. They always come through for me as well! More
by Igor
Employees Worked With
August 16, 2023
They were very kind and patient to work with the assurance,even my absence for few weeks he was still talking to Ceigo it’was very nice of them. assurance,even my absence for few weeks he was still talking to Ceigo it’was very nice of them. More
by Margarette C
Employees Worked With
August 15, 2023
Excellent service! All around a great experience from start to finish at this dealership. Thanks again! All around a great experience from start to finish at this dealership. Thanks again! More
by Aaron Lindahl
August 14, 2023
Fabulous service I could not be more thankful after waiting for another dealership (one closer to me) to complete the service for almost two weeks, Mercedes-Benz of Boston had it completed in 24 hours, waiting for another dealership (one closer to me) to complete the service for almost two weeks, Mercedes-Benz of Boston had it completed in 24 hours, I will forever take the trip to have service done there, as I already have been buying my cars from there for the last 20 years, highly recommend!!! More
by lany
Employees Worked With
Rob Tinkham, Matt Murphy
August 14, 2023
Patrick is a great service advisor. Please ask for him whenever you need service. He is exceptional. Please ask for him whenever you need service. He is exceptional. More
by Private private
Employees Worked With
August 13, 2023
Great selection, great services and convenient hours of operation. We traded in our car and was in and out in a few hours. operation. We traded in our car and was in and out in a few hours. More
by Tina T
Employees Worked With
August 11, 2023
From the moment I stepped out of my car until the moment they finished my vehicle. I felt like I was the only customer they had for the day. The attention to detail was quite satisfying. The waiting area wa they finished my vehicle. I felt like I was the only customer they had for the day. The attention to detail was quite satisfying. The waiting area was more than satisfying. I would recommend your dealership to anybody. More
by Dboland29
Employees Worked With
