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Mercedes-Benz of Boston
Somerville, MA
2,335 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,335 reviews
April 19, 2023
They very professional people they know what they doing and very friendly ,courtesy,good customer service and very friendly ,courtesy,good customer service More
by kaderakrout
April 19, 2023
Ronald Escobar was top notch and very knowledgeable about our new purchase. Everyone was very helpful and expedited the process perfectly. our new purchase. Everyone was very helpful and expedited the process perfectly. More
by markanto
April 19, 2023
Great service! ! All fixed perfectly! Patrick is a wonderful advisor!!! A great service depart…. Zero complaints ! All fixed perfectly! Patrick is a wonderful advisor!!! A great service depart…. Zero complaints More
by donny
April 18, 2023
I just love customer service. My Sale Advisors was very friendly and accommodating. After slashing half of my tires on a pothole early in the morning, Mercedes Benz make my day re My Sale Advisors was very friendly and accommodating. After slashing half of my tires on a pothole early in the morning, Mercedes Benz make my day rescuing me with road service. The towing was delivered in the time frame and service in my car as well. I just wish they had health snacks on the launch area. More
by Stylish.fit
Employees Worked With
Other Employees :
Guillermo assisted me on my last visit
April 18, 2023
Easy and quick service, able to schedule a week in advance and have car back to me in less than half a day. Friendly staff, very accommodating to customer needs. advance and have car back to me in less than half a day. Friendly staff, very accommodating to customer needs. More
by b13b
Employees Worked With
April 15, 2023
This dealership was amazing, efficient, helpful and very professional. Great experience! Will be coming here for all future services. professional. Great experience! Will be coming here for all future services. More
by ajlaapoljo
Employees Worked With
April 14, 2023
Andy is very friendly and professional. While test driving process is very smooth. Cannot wait to pick up my new car While test driving process is very smooth. Cannot wait to pick up my new car More
by naomi
Employees Worked With
April 12, 2023
Very pleasant enjoy everything they were able to do for me great job snack delicious me great job snack delicious More
by Pedroblandino
Employees Worked With
Other Employees :
Carlos Romero, Manuel Rodriguez, Christopher Spearin
