Mercedes-Benz of Boston

This was the fastest and easiest car purchase I have ever experienced. I already came in with my "car salesman" filter, but I didn't feel like Carlos was trying to "sell" me on anything making me very comfor experienced. I already came in with my "car salesman" filter, but I didn't feel like Carlos was trying to "sell" me on anything making me very comfortable. He was upfront and honest. He also kept me well informed along the way about timing and next steps. It was a pleasure working with him and the staff at Herb Chambers. I would definitely recommend Herb Chambers to family and friends. More

Very courteous and professional. The recall service was performed in a timely fashion. Excellent customer service. The recall service was performed in a timely fashion. Excellent customer service. More

For service and maintenance, I always know that my car will be in first class condition. will be in first class condition. More

Very nice, employee are very helpful specially the agent who help me (Carlos) . I was very comfortable with the agent… who help me (Carlos) . I was very comfortable with the agent… More

Patrick Titshaw is a dedicated professional and I am always grateful to be working with him. He loves my car as much as I do. always grateful to be working with him. He loves my car as much as I do. More

I have been Mercedes client for almost 9 years, both Sales and Service are amazning. They are professional, fridendly and thoughtful. Sales and Service are amazning. They are professional, fridendly and thoughtful. More

The repair service is good, the service personal has given future repair recommendations, thank you. given future repair recommendations, thank you. More

I My service person Micheal was great it was the situation and distraction and of waiting 1 hour to be told of having to pay $735 for a misplaced loaner key , in which Michael helped me get that ref situation and distraction and of waiting 1 hour to be told of having to pay $735 for a misplaced loaner key , in which Michael helped me get that refunded when I did return it 2 days later. The loaner I used I didn’t like but one of the service tech person I told what I didn’t like about the GLA250 was not inherent to model it was most likely a technical mechanical problem on when shifting into gear it took a few seconds to move & when it did it jumps forward due to pressing accelerator the other fault was reverse same issue and it would not let me go any faster than walking speed in reverse. Overall. I’m sorry I let my frustration over $735 key get the best of me. The loaner turns out was just a problem and not design. I have had nothing but great service every time I take my SUV for service and on multiple occasions Micheal has been great making process smooth & easy . More

Love dealing with Mike Robinson professional gets things done every time all the time for me never had a problem with them. Great worker. done every time all the time for me never had a problem with them. Great worker. More

I had an absolutely amazing experience working with the Somerville HerbChambers dealership. Ive been a Mercedes customer for many years and the staff there was very professional, helpful and pleasant. Guil Somerville HerbChambers dealership. Ive been a Mercedes customer for many years and the staff there was very professional, helpful and pleasant. Guillermo was very knowledgeable about the care of interest for me. For anyone, out there I highly recommend this location, More