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Mercedes-Benz of Boston
Somerville, MA
2,371 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,371 reviews
November 30, 2022
The sales staff were very nice and helpful. Had a pleasant visit and the show room was very clean. Had a pleasant visit and the show room was very clean. More
by ncristiano0826
November 29, 2022
Chip McCarty was very professional, kind and knowledgeable. At any point I never felt him in a rush or pushy. He earned all my respect as sales consultant as a human being. knowledgeable. At any point I never felt him in a rush or pushy. He earned all my respect as sales consultant as a human being. More
by mussarrathussain
Employees Worked With
Chip McCarty
November 28, 2022
Ron Escobar, Kris and everyone else at the dealership was excellent. Thank you for everything! excellent. Thank you for everything! More
by Dana
November 27, 2022
Service from Albert was outstanding. Wonderful to work with and honest. A credit to Chambers Mercedes Benz. Wonderful to work with and honest. A credit to Chambers Mercedes Benz. More
by Cinimod
November 25, 2022
Excellent Service, Customer orientation and Friendly, easy to deal with Helped me for Fast processing of documentation and customer response is good. Highly recommended easy to deal with Helped me for Fast processing of documentation and customer response is good. Highly recommended More
by aditya.dubey
Employees Worked With
November 23, 2022
This is my first service and impression: so far it’s at par with my previous experience with Herb Chambers Porsche for 21 year!!!! Excellent communication and provided loaner was delivered to my work plac par with my previous experience with Herb Chambers Porsche for 21 year!!!! Excellent communication and provided loaner was delivered to my work place and same with delivery of my GLS450. More
by Ljova
November 23, 2022
Jimmy was fantastic! The dealership is top notch and have been client of Herb Chambers dealership for 30 years. The dealership is top notch and have been client of Herb Chambers dealership for 30 years. More
by SUSAN A PARKER
Employees Worked With
November 23, 2022
Excellent service. My 42000 mile car feels new again! (Service B plus new tires). The one thing is: one DAY after getting the new tires I get an ad from MB saying I My 42000 mile car feels new again! (Service B plus new tires). The one thing is: one DAY after getting the new tires I get an ad from MB saying I can get 4 tires for the price of 3. My messsges to Service requesting a refund go unanswered. More
by Randall
November 22, 2022
Mercedes-Benz Of Boston is a very professional auto dealer with knowledgeable staff offering tremendous help with your purchase I highly recommend them. dealer with knowledgeable staff offering tremendous help with your purchase I highly recommend them. More
by mmob3
November 20, 2022
Shneider is so nice and friendly it is a pleasure to have him as a service advisor. I had an unexpected flat tire and he was great with communicating with me and getting my vehicle repaired and ready for pi him as a service advisor. I had an unexpected flat tire and he was great with communicating with me and getting my vehicle repaired and ready for pick up as fast as possible. More
by B
Employees Worked With
Schneider Limose
