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Mercedes-Benz of Boston

Somerville, MA

4.9
2,312 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,312 reviews

May 12, 2022

This was our second car purchase at MBB and we wouldn’t consider any other dealer. Rob T is amazing at suggesting car possibilities and yet really wants you to have a car you love. More

by Osteodoctor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Mercedes-Benz of Boston responded

Thank you for trusting Mercedes-Benz of Boston with your loyal business! Rob & the team look forward to your next visit!

May 12, 2022

I really appreciated the service, it was awesome, they were quick and kind. Thank you! More

by Charley2049
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Mercedes-Benz of Boston responded

It was our privilege to serve you! Thanks for visiting Mercedes-Benz of Boston - we hope to see you again in the future!

May 09, 2022

No hassle transaction. Good follow up throughout every part of the sale. Good product nnowledge. More

by jdl0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophath Sim
May 09, 2022 -

Mercedes-Benz of Boston responded

This is what we wish to deliver to all of our customers! See you next time at Mercedes-Benz of Boston!

May 07, 2022

Was great the experience with Mr. Todd. He so professional on all details. Very happy with my purchase. More

by greenwarriorusa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Whitelaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Mercedes-Benz of Boston responded

Thank you for the wonderful review! It means a lot to hear that you're happy with your purchase and we hope to see you again next time here at Mercedes-Benz of Boston!

May 07, 2022

Michael Robinson is great and very helpful. He took time to explain the service to me and answer my questions. More

by Farah Maniei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Mercedes-Benz of Boston responded

Farah - we're so happy to hear that Michael took such great care of you! Thanks for visiting Mercedes-Benz of Boston and please don't hesitate to reach out if we can be of service again in the future!

May 06, 2022

Michael is an awesome service advisor. My car was fixed on time and I appreciate everyone who worked on my car. Am happy with the performance. More

by Lady Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vo
May 06, 2022 -

Mercedes-Benz of Boston responded

Thank you for sharing your kind review! We're so happy that Michael earned your 5-stars! See you next time!

May 06, 2022

I was taken care of by Chip . Paolo and Chadie with great expertise and care. My hats off to how well I was treated .I love my new vehicle . More

by Todreas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paolo, Chip McCarty
May 09, 2022 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to share this wonderful review of our team! We're happy to hear you're loving your new vehicle and we hope we have the opportunity to work with you again in the future. Take care! - Mercedes-Benz of Boston

May 05, 2022

I have written four times and it won’t let me continue so sorry liked the young man but this is a burden More

by Fu
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tabish Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Mercedes-Benz of Boston responded

Thank you for taking the time to leave us a review. We apologize for any frustration and hope we can be of service to you again in the future.

May 04, 2022

Went for a scheduled service that was supposed to take four hours. They put two techs on the job and got it done in two hours. More

by borderncm
Recommend Dealer
Yes
Employees Worked With
Michael Vo
May 05, 2022 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience! We appreciate you trusting the Mercedes-Benz of Boston team with your vehicle and hope we have the opportunity to serve you again in the future!

May 04, 2022

I recently sold back my car at Mercedes Benz Boston. Eric was great and made the process quick and easy. I would definitely recommend him and the dealership if you’re in the area! More

by fabrizio.sara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ilchenko
May 05, 2022 -

Mercedes-Benz of Boston responded

Thank you for the review! We appreciate you taking the time to share your experience and hope we can be of service to you again in the future! - The Mercedes-Benz of Boston Team

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