Mercedes-Benz of Boston

After hitting a pothole I blew out a tire on my car and had the vehicle towed in to Mercedes Benz of Boston. Both tire and wheel needed to be replaced and special ordered. Schneider in the service departme had the vehicle towed in to Mercedes Benz of Boston. Both tire and wheel needed to be replaced and special ordered. Schneider in the service department did an excellent job of keeping me informed on the progress of the repairs. Picking up the car was easy and efficient. Everyone I dealt with was friendly, professional and courteous. Excellent experience all around. More

Max Wang I’d an impressive sales agent. He is focused on all the details , while revising a seamless experience for the customer. This is why I am a repeat customer. He is focused on all the details , while revising a seamless experience for the customer. This is why I am a repeat customer. More

Traveling up east coast from DC, we had a tire issue on our C300. Pulled into MB of Boston at 5 PM on a Friday. Guillermo and team were very accommodating, graciously took on the issue and were able to rep our C300. Pulled into MB of Boston at 5 PM on a Friday. Guillermo and team were very accommodating, graciously took on the issue and were able to replace the tire and get us back on the road in 90 minutes, saving our trip. Very grateful!! More

Sim was fantastic to work with. Knowledgeable, and patient as we made our decision to purchase a 2022 c class, Knowledgeable, and patient as we made our decision to purchase a 2022 c class, More

Have been a long standing customer of Mercedes Benz of Boston for over 20 years. From sales, to service, the staff is tops in excellence! They are friendly, knowledgeable, and professional in every way Boston for over 20 years. From sales, to service, the staff is tops in excellence! They are friendly, knowledgeable, and professional in every way. I will continue to purchase, and service my vehicles from Mercedes Benz of Boston. I highly recommend them ! More

Professional, Communicative, Informative and Totally Engaged! Super pleased with overall service experience. Will always return to this dealer. Engaged! Super pleased with overall service experience. Will always return to this dealer. More

Excellent service from Albert Berisha my service advisor, dealership completed required software updates timely even though I didn’t purchase the car from Herb Chambers dealership completed required software updates timely even though I didn’t purchase the car from Herb Chambers More

Very professional and prompt service! Great experience from all the staff at this dealership! I recommend them 100% Great experience from all the staff at this dealership! I recommend them 100% More

It was my first time at this place. I was received with respect and directed to the right service. Albert was very helpful answering my questions and provided an extensive care to the e I was received with respect and directed to the right service. Albert was very helpful answering my questions and provided an extensive care to the end of the service of my car.I would recommend this place to everyone. More

We worked with Eric Ilchenko to buy our Mercedes and he made the process so easy and seamless! Eric was knowledgeable and didn’t pressure us at all which goes a long way. I appreciated that Mercedes Boston made the process so easy and seamless! Eric was knowledgeable and didn’t pressure us at all which goes a long way. I appreciated that Mercedes Boston was open to negotiation as some other dealers refuse to budge. Even the experience of picking up the car is well thought out by the team to make you feel taken care of. Thank you Eric and Mercedes of Boston for a wonderful car buying experience! More