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Mercedes-Benz of Boston

Somerville, MA

4.9
2,327 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,327 reviews

May 19, 2022

It was my first time at this place. I was received with respect and directed to the right service. Albert was very helpful answering my questions and provided an extensive care to the e More

by Bedri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your awesome review! It was our pleasure to provide you with a 5-star service experience! Albert will be ecstatic to see your positive rating!

May 14, 2022

Eric Ilchenko was my salesman at MB of Boston and I can’t say enough great things about him. I traded in my vehicle for a cpo GLC and he made the process so seamless and easy. He was transparent, honest, and More

by chelsie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Ilchenko
May 17, 2022 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience, Chelsie! We're so glad you enjoyed working with Eric & Paolo and we hope you love your new GLC. Take care and thanks again, from all of us here at Mercedes-Benz of Boston!

May 14, 2022

We worked with Eric Ilchenko to buy our Mercedes and he made the process so easy and seamless! Eric was knowledgeable and didn’t pressure us at all which goes a long way. I appreciated that Mercedes Boston More

by Kmac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ilchenko, Aaron Baru
May 16, 2022 -

Mercedes-Benz of Boston responded

Thank you for the wonderful review! We're so glad you enjoyed working with Eric and we can't wait to share this fantastic feedback with him. Thanks for trusting Mercedes-Benz of Boston with your business and please don't hesitate to reach out if there's anything else we can do for you!

May 13, 2022

Very easy and impressive service. Worked with Patrick J. who made sure my transportation and questions were fulfilled. I was able to drop off my vehicle and get it serviced without ha More

by Maldonado.anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick J
May 13, 2022 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience working with Patrick and our team at Mercedes-Benz of Boston! We appreciate your rating and look forward to seeing you next time!

May 13, 2022

Eric Ilchencko provided top notch honest service. I came in with a very unique situation and he worked very hard to get me into a car that fit me perfectly. Very upfront and honest with no smoke and More

by Momoftys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ilchenko
May 13, 2022 -

Mercedes-Benz of Boston responded

Thank you for leaving Eric the wonderful five-star review! We're pleased that you found such a great car and enjoyed the experience at Mercedes-Benz of Boston! We hope you visit us again!

May 12, 2022

This was our second car purchase at MBB and we wouldn’t consider any other dealer. Rob T is amazing at suggesting car possibilities and yet really wants you to have a car you love. More

by Osteodoctor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Mercedes-Benz of Boston responded

Thank you for trusting Mercedes-Benz of Boston with your loyal business! Rob & the team look forward to your next visit!

May 12, 2022

I really appreciated the service, it was awesome, they were quick and kind. Thank you! More

by Charley2049
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Mercedes-Benz of Boston responded

It was our privilege to serve you! Thanks for visiting Mercedes-Benz of Boston - we hope to see you again in the future!

May 09, 2022

No hassle transaction. Good follow up throughout every part of the sale. Good product nnowledge. More

by jdl0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophath Sim
May 09, 2022 -

Mercedes-Benz of Boston responded

This is what we wish to deliver to all of our customers! See you next time at Mercedes-Benz of Boston!

May 07, 2022

Michael Robinson is great and very helpful. He took time to explain the service to me and answer my questions. More

by Farah Maniei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Mercedes-Benz of Boston responded

Farah - we're so happy to hear that Michael took such great care of you! Thanks for visiting Mercedes-Benz of Boston and please don't hesitate to reach out if we can be of service again in the future!

May 07, 2022

Was great the experience with Mr. Todd. He so professional on all details. Very happy with my purchase. More

by greenwarriorusa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Whitelaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Mercedes-Benz of Boston responded

Thank you for the wonderful review! It means a lot to hear that you're happy with your purchase and we hope to see you again next time here at Mercedes-Benz of Boston!

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