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Mercedes-Benz of Boston

Somerville, MA

4.9
2,328 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,328 reviews

May 07, 2022

Michael Robinson is great and very helpful. He took time to explain the service to me and answer my questions. More

by Farah Maniei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Mercedes-Benz of Boston responded

Farah - we're so happy to hear that Michael took such great care of you! Thanks for visiting Mercedes-Benz of Boston and please don't hesitate to reach out if we can be of service again in the future!

May 06, 2022

I was taken care of by Chip . Paolo and Chadie with great expertise and care. My hats off to how well I was treated .I love my new vehicle . More

by Todreas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paolo, Chip McCarty
May 09, 2022 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to share this wonderful review of our team! We're happy to hear you're loving your new vehicle and we hope we have the opportunity to work with you again in the future. Take care! - Mercedes-Benz of Boston

May 06, 2022

Michael is an awesome service advisor. My car was fixed on time and I appreciate everyone who worked on my car. Am happy with the performance. More

by Lady Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vo
May 06, 2022 -

Mercedes-Benz of Boston responded

Thank you for sharing your kind review! We're so happy that Michael earned your 5-stars! See you next time!

May 05, 2022

I have written four times and it won’t let me continue so sorry liked the young man but this is a burden More

by Fu
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tabish Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Mercedes-Benz of Boston responded

Thank you for taking the time to leave us a review. We apologize for any frustration and hope we can be of service to you again in the future.

May 04, 2022

Went for a scheduled service that was supposed to take four hours. They put two techs on the job and got it done in two hours. More

by borderncm
Recommend Dealer
Yes
Employees Worked With
Michael Vo
May 05, 2022 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience! We appreciate you trusting the Mercedes-Benz of Boston team with your vehicle and hope we have the opportunity to serve you again in the future!

May 04, 2022

I recently sold back my car at Mercedes Benz Boston. Eric was great and made the process quick and easy. I would definitely recommend him and the dealership if you’re in the area! More

by fabrizio.sara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ilchenko
May 05, 2022 -

Mercedes-Benz of Boston responded

Thank you for the review! We appreciate you taking the time to share your experience and hope we can be of service to you again in the future! - The Mercedes-Benz of Boston Team

May 02, 2022

A joy to work with this dealership. Exceeds your expectations every time. Starting with Rob Tinkham, who is the best I have ever worked with, the entire sales process is efficient and s More

by tgjohn1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Ricupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Mercedes-Benz of Boston responded

Rob and the team thank you! We're so happy you enjoyed your experience at Mercedes-Benz of Boston!

May 02, 2022

I just bought my first Mercedes GLC 300 Coupe with Mercedes-Benz of Boston and Tabish Iqbal was great in helping us getting the car we wanted. We were particular about the car and and color. Tabish More

by hpnguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabish Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Mercedes-Benz of Boston responded

Thank you for the kind review and congratulations on your new GLC 300! We're so glad Tabish had the opportunity to assist you with your purchase and we'll be sure to let him know how much you appreciate his awesome service. Thanks again for your business and please don't hesitate to reach out if there's anything else we can do for you! - The Mercedes-Benz of Boston Team

May 01, 2022

Our first visit and purchase at Mercedes Benz Boston was a five star experience. Our sales rep, Ronald Escobar was knowledgeable on the many models to choose from. He clearly and methodically explained all More

by JMO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Mercedes-Benz of Boston responded

Thank you for giving us the opportunity to serve you! We're happy to hear Ronald made your experience a great one and we hope you enjoy your new vehicle. Please don't hesitate to reach out if we can be of service again in the future! - The Mercedes-Benz of Boston Team

April 26, 2022

I just bought a new Mercedes GLC-300 from Mercedes of Boston. I worked with Amel Memic who was great throughout the whole process. We looked at a few cars in the inventory and none of them were a good fi More

by Katerina K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amel Memic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Mercedes-Benz of Boston responded

Congratulations on your new beautiful new GLC 300, Katerina! We appreciate you trusting Mercedes-Benz of Boston with your purchase and are happy to hear that Amel made the experience a smooth one for you. Take care and please don't hesitate to reach out if we can be of service again in the future!

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