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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
874 Reviews

874 Reviews of Mercedes-Benz of Boston - Service Center

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June 08, 2025

Jimmy goes out of his way to be sure I'm well taken care of when I have a service at MB-Boston. He's helpful and makes sure every aspect of service is taken care of including making sure my care has been wa More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Mercedes-Benz of Boston responded

Hi Linda, we're fantastic to hear that Jimmy provided such attentive service during your visit to Mercedes-Benz of Boston. We're glad he could get you back on the road quickly and ensure everything was taken care of, including a car wash! Thank you for sharing this experience with us.

June 06, 2025

Everything was amazing. I really love the dealership. They respect you. They go over everything with you. More

by Chizdeloatch23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience with us at Mercedes-Benz of Boston! We're delighted to hear that our team provided respectful and thorough service. Enjoy every moment in your new vehicle!

June 06, 2025

Great Costumers service once you get there Valet is very welcoming offering drinks and stuff very nice vibes. Anderson and Ryan helped me on my visit and they both are great guys. Thank you both. More

by Jon B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ramsingh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Mercedes-Benz of Boston responded

Jon, we're delighted to hear that Anderson and Ryan made your visit enjoyable at Mercedes-Benz of Boston. Thanks for the kind words about our team!

June 02, 2025

Many thanks to Jimmy Maniatis (my advisor). I am from Connecticut and my car broke down in Massachusetts. Jimmy found me a courtesy car and took care of everything. More

by SH
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Mercedes-Benz of Boston responded

We're delighted to hear that Jimmy was able to assist you during your visit at Mercedes-Benz of Boston. It's great knowing he made the situation easier for you with a courtesy car and excellent service. Safe travels back to Connecticut!

May 31, 2025

Service is exceptional. People are great. I have had 6 Mercedes from herb chambers and everyone is eceptional More

by BG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Mercedes-Benz of Boston responded

Hi BG! We're delighted to hear that you've consistently had exceptional service with us at Mercedes-Benz of Boston! Thank you for your continued trust and support over the years. We look forward to serving you again in the future!

May 24, 2025

Great in and out service. Convenient... everything was exactly as you'd hope. Glad I bought the care from here. More

by billmartiniv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Mercedes-Benz of Boston responded

Hi Bill, we're delighted to hear that your experience at Mercedes-Benz of Boston was convenient and met your expectations. Thank you for choosing us! Safe travels!

May 18, 2025

Every time I come to Mercedes-Benz dealership, my service consultant Mike Robinson is prompt and very attentive. It’s always a positive and supportive experience when I visit!! More

by rosalindcharles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Mercedes-Benz of Boston responded

We're delighted to hear that Mike consistently provides you with attentive and positive service at Mercedes-Benz of Boston. Thank you for sharing your experience, and we look forward to welcoming you back next time!

May 15, 2025

Jimmy in service is amazing, he always goes above and beyond, He is the reason I still get my car serviced there and I have used the HC dealership for years. I am pleased this one is still owned by Herb More

by SUSAN A PARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Mercedes-Benz of Boston responded

We're delighted to hear that Jimmy's exceptional service keeps you coming back to Mercedes-Benz of Boston! It's wonderful knowing our team continues to meet your expectations. Thank you for choosing us and for being a loyal customer over the years!

May 14, 2025

I recently brought my vehicle in for service at Mercedes-Benz of Somerville and had an excellent experience. Jimmy, my service advisor, was outstanding—professional, communicative, and genuinely at More

by sean.mcconnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Mercedes-Benz of Boston responded

Sean, we're delighted to hear about your excellent service experience with Jimmy at Mercedes-Benz of Boston. Our team takes pride in providing both technical proficiency and personal care, so it's wonderful to know that Jimmy delivered on these fronts for you. Thank you for recommending him!

May 12, 2025

I had a great experience as always with the service department. Albert and his team provided me with excellent service and communication during my appointment for my GLE 350. I would recommend this dea More

by Ari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Mercedes-Benz of Boston responded

Ari, we're delighted to hear that Albert and the service team at Mercedes-Benz of Boston provided you with excellent care. Thank you for recommending us to your friends and family!

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