Mercedes-Benz of Boston - Service Center

Albert was phenomenal, as usual, and he is the main reason that I use Mercedes-Benz of Boston. The way he treats me is second to none, and I always leave incredibly satisfied and happy. Albert is a sta reason that I use Mercedes-Benz of Boston. The way he treats me is second to none, and I always leave incredibly satisfied and happy. Albert is a star, and I wish all dealerships had people like him. More

Customer service at its 👌 best. Thank you guys at mercedes benz Schneider was excellent thank you Thank you guys at mercedes benz Schneider was excellent thank you More

I have had my Smart Car serviced at Mercedes-Benz of Boston for 16 years. All service visits have been proficient and courteous. As the car gets older, some of the repairs become more extensive. The Boston for 16 years. All service visits have been proficient and courteous. As the car gets older, some of the repairs become more extensive. The most recent repairs required new wheel bearings and replacing an axle, but the car now drives like practically new. More

Great service and always with a smile. ALL Employees, kind, and courteous! A pleasure to deal with… ALL Employees, kind, and courteous! A pleasure to deal with… More

My experience with Herb Chamber dealers has been consistently satisfying from Audi to Mercedes. Buying my AMG from Robert here was smooth. However, I always emphasize that post-purchase, your relati consistently satisfying from Audi to Mercedes. Buying my AMG from Robert here was smooth. However, I always emphasize that post-purchase, your relationship with the service department becomes crucial. At Boston Mercedes, Service Manager Albert Berisha sets a high standard for service, communication, and professionalism. His passion for his work and pride in representing the brand and himself are evident. I'm impressed and would recommend him to any family or friends buying. More

The service team was accommodating and very helpful in diagnosing the problem to my car. The car was ready late and they also let me keep my loaner car for an extra day. diagnosing the problem to my car. The car was ready late and they also let me keep my loaner car for an extra day. More

Helpful on the phone and in person. Good information on our repair. We will be back! Good information on our repair. We will be back! More

The service at Mercedes Boston is always great. Their staff is professional and patient. They establish an easy communication system with their customers and are trustworthy. Their staff is professional and patient. They establish an easy communication system with their customers and are trustworthy. More

Phenomenal service and phenomenal space. Takes me 2 hours each way to get to dealership with other Mercedes dealership much closer, but the drive is worth it. Best dealership I have ever w Takes me 2 hours each way to get to dealership with other Mercedes dealership much closer, but the drive is worth it. Best dealership I have ever went to and I have been to several different ones with other family members. This dealership is award winning if there was such a thing as awards for dealerships. More

We had a great experience with the service department as always. We can’t say enough about Albert. Five stars every time! always. We can’t say enough about Albert. Five stars every time! More