Mercedes-Benz of Boston - Service Center

Service Technician was fantastic! ! Kept me informed all along the way, and when I picked up the car the pick up was efficient, and the car was nice and clean! ! Kept me informed all along the way, and when I picked up the car the pick up was efficient, and the car was nice and clean! More

excellent customer service great environment. I’m really satisfied with Mercedes of Boston. Jimmy is a great advisor. I have no words for Jimmy really professional good customer support. I’m really satisfied with Mercedes of Boston. Jimmy is a great advisor. I have no words for Jimmy really professional good customer support. More

Always a pleasurable experience with the service department here, particularly Jimmy. His communication is spot on and I always feel like I am “in-the-know”. Highly recommend. department here, particularly Jimmy. His communication is spot on and I always feel like I am “in-the-know”. Highly recommend. More

Despite the bad representation that I have heard throughout the years about Mercedes this has been what I have been looking forward to. Schneider in service and the wonderful workers that accompany throughout the years about Mercedes this has been what I have been looking forward to. Schneider in service and the wonderful workers that accompany his team have educated and filled me in on things that may easily get overlooked. It would be nice to lie and say I have enough money to keep up with the car but I am not where I need to be. All that aside, through my service reps breakdown of the areas of concerns and longevity has been invaluable. Information about what is going on is spot on the money and actually worked out well for me. Hats off to them for the effort he and they have put into accommodating quality service to their customers. I look forward to coming back again. More

I had a great experience with the service department as usual. Albert and hit team provided me with excellent service and communication during my appointment for my GLE 350. I would recommend this dealersh usual. Albert and hit team provided me with excellent service and communication during my appointment for my GLE 350. I would recommend this dealership and especially the service department to my friends and family! More

I brought my car in for service and was very pleased with the whole experience. They got everything done and in a short period of time. the whole experience. They got everything done and in a short period of time. More

Michael in the service department always provides excellent service. Always pleasant dealing with the folks at this dealership. excellent service. Always pleasant dealing with the folks at this dealership. More

I had a great experience with Albert Berisha, the service manager at the Mercedes dealership in Boston. Albert was highly knowledgeable and attentive, taking the time to explain the services needed f service manager at the Mercedes dealership in Boston. Albert was highly knowledgeable and attentive, taking the time to explain the services needed for my vehicle in a clear and concise manner. His professionalism and genuine care for customers stood out, making the service process smooth and hassle-free. I appreciate his commitment to quality and customer satisfaction. Highly recommend working with him for any service needs! More

The service department is always attentive and responsive which makes for a great experience. They are honest about the status of your vehicle and will not sell you on a service if its not needed which i rea which makes for a great experience. They are honest about the status of your vehicle and will not sell you on a service if its not needed which i really appreciate. Shneider is the best in the servicing department and because of his service i will not bring my cars to another benz dealership to be serviced. More

I had a fantastic experience at this dealership! Schneider is incredibly knowledgeable and patient with customers. He took the time to explain all the details I needed to care for my vehicle better. Schneider is incredibly knowledgeable and patient with customers. He took the time to explain all the details I needed to care for my vehicle better. The dealership itself is one of the best I’ve encountered. The waiting area is great, equipped with plenty of facilities to keep you comfortable. Highly recommend! More