Mercedes-Benz of Boston - Service Center
Somerville, MA
871 Reviews of Mercedes-Benz of Boston - Service Center
The service department is always attentive and responsive which makes for a great experience. They are honest about the status of your vehicle and will not sell you on a service if its not needed which i rea which makes for a great experience. They are honest about the status of your vehicle and will not sell you on a service if its not needed which i really appreciate. Shneider is the best in the servicing department and because of his service i will not bring my cars to another benz dealership to be serviced. More
My expectations of Schneider And Mercedes Company exceeded my expectations. Thank you. I will return exceeded my expectations. Thank you. I will return More
I had a fantastic experience at this dealership! Schneider is incredibly knowledgeable and patient with customers. He took the time to explain all the details I needed to care for my vehicle better. Schneider is incredibly knowledgeable and patient with customers. He took the time to explain all the details I needed to care for my vehicle better. The dealership itself is one of the best I’ve encountered. The waiting area is great, equipped with plenty of facilities to keep you comfortable. Highly recommend! More
The professionalism and attentiveness Albert displayed made my interaction smooth and enjoyable. I also had the pleasure of meeting the owner, Herb Chambers, who also left a positive impression with his made my interaction smooth and enjoyable. I also had the pleasure of meeting the owner, Herb Chambers, who also left a positive impression with his politeness. It’s always refreshing to meet people who excel in their craft and maintain such courteous attitudes. Signed a satisfied customer; Michelle Reese. More
Boston MB folks always work hard on behalf of their customers, If something does go wrong, it is usually the fault of Mercedes Benz nationwide systems problem (e.g., lousy inventory management on the n customers, If something does go wrong, it is usually the fault of Mercedes Benz nationwide systems problem (e.g., lousy inventory management on the new EQE supply chain. More
The Garage is comfortable for relaxing and good office facilities with snacks - it’s like being at home. The people in the garage are great. Thanks to the engineers for keeping my Mercedes in perfect cond facilities with snacks - it’s like being at home. The people in the garage are great. Thanks to the engineers for keeping my Mercedes in perfect condition. More
It’s was a great experience. Everyone is professional, on time & friendly. Happy with the service. Everyone is professional, on time & friendly. Happy with the service. More
This was my second time at this place. Jimmy is always so respectful and professional. Jimmy is always so respectful and professional. More
Always receive a friendly greeting when I bring my car in for service. The customer service keeps improving, even when you think that it is excellent and couldn't get better, it does. I commend the staff a for service. The customer service keeps improving, even when you think that it is excellent and couldn't get better, it does. I commend the staff and the training of the personnel in the service department. More
Gill and greeter ADILSON were great and helpful squeezing me in with no appointment. I’m thankful to the mechanic who found a bubble in my tire and saved me from having a blow out or flat on the highway. me in with no appointment. I’m thankful to the mechanic who found a bubble in my tire and saved me from having a blow out or flat on the highway. More