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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
870 Reviews

870 Reviews of Mercedes-Benz of Boston - Service Center

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December 27, 2023

Excellent service, fast and efficient Car was delivered on time, always impressed by the amazing service Herb Chamber provides More

by Jrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mercedes-Benz of Boston responded

We're glad to know you found our service at Mercedes-Benz of Boston prompt and seamless. Thank you for choosing us! Safe travels!

December 25, 2023

The service department at Herb Chambers in Somerville is outstanding. My service provider is Michael and he is very professional and helpful. More

by JanneC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mercedes-Benz of Boston responded

Hey Janne, thank you for the 5-star rating! We're delighted to know that Michael and our service department at Mercedes-Benz of Boston have been able to provide you with outstanding assistance. We look forward to serving you again! Have a great ride!

December 24, 2023

Excellent this is the best service and interaction ever. Thank you and keep up the good work More

by Paigeacademy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Mercedes-Benz of Boston responded

Hi Paige! Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our service and interaction at Mercedes-Benz of Boston. Customer satisfaction is our top priority, and we appreciate your feedback. Have a great day!

December 24, 2023

This was my first experience using Boston Mercedes and I was very happy with their service. Jimmy was excellent and explained everything that was being done. I will definitely bring my car there for servi More

by JudyG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Mercedes-Benz of Boston responded

Hi Judy! We're so glad to know that you had a great first experience with us at Mercedes-Benz of Boston. It's wonderful hearing how well Jimmy took care of your car service needs. We look forward to seeing you again!

December 24, 2023

First time for service and very pleased Jimmy was grate keep up the good work More

by Anisautobody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Mercedes-Benz of Boston responded

Hey Ani, thank you for the 5-star rating! We're thrilled to hear that your first service experience was a positive one with Jimmy at Mercedes-Benz of Boston. We look forward to serving you again! Have a great ride!

December 22, 2023

I have had good experience almost every time. This time was fine as well Schneider has been a good guy. More

by rotunda.bubbles.0p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Mercedes-Benz of Boston responded

We're glad to know that you've had positive experiences with Schneider & the team here at Mercedes-Benz of Boston. Thanks for your feedback and we look forward to serving you again next time!

December 22, 2023

This location lives up to its high class standards. Everyone is friendly. Advisor Patrick is extremely helpful and honest. I’ve been to other Mercedes dealerships and this one by far exceeds the others More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Mercedes-Benz of Boston responded

Michelle, we're delighted to know that our team at Mercedes-Benz of Boston lived up to your expectations! We'll pass along your kind words about Patrick. Thanks for choosing us!

December 22, 2023

Have been going to this dealership for over 20 years. Nice facility. Excellent. service. Attentive staff. A pleasure to deal with. More

by Janet
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Mercedes-Benz of Boston responded

Janet, we're so grateful for your loyalty to Mercedes-Benz of Boston over the years! It's always a pleasure having you visit us and we look forward to seeing you again next time. Take care!

December 20, 2023

Service above and beyond! Jimmy is always so knowledgeable ,efficient and courteous and just fun to deal with. Makes the whole process so easy. More

by debsullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Mercedes-Benz of Boston responded

Hey Deb, thank you for the 5-star rating! We're delighted to know that Jimmy made your experience at Mercedes-Benz of Boston smooth and enjoyable. We look forward to serving you again! Drive safely!

December 19, 2023

I am pleased to offer my review of the service department at the Herb Chambers Boston Mercedes Dealership. In particular I appreciate the outstanding service given by Albert Berisha and his team. For years More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Veloso
5.0
This rating includes all reviews, with more weight given to recent reviews.
JanCarlos Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Mercedes-Benz of Boston responded

Hey Jim, thank you for the 5-star rating! We're delighted to know that Albert and our team at Mercedes-Benz of Boston have earned your trust over the years. We appreciate you choosing us for all your service needs! Safe travels!

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