Mercedes-Benz of Boston - Service Center

I bought my car here and always go back for the service even if it isn’t covered! Great customer service, alway friendly and punctual. My car is ready when they say it is and michael in customer service a even if it isn’t covered! Great customer service, alway friendly and punctual. My car is ready when they say it is and michael in customer service always goes above and beyond for me. Convenient and accommodating 👍👍 More

I always feel like I'm in great hands when I bring my car in for service. Everyone there is always helpful and knowledgeable, starting with the great service manager, Patrick Titshaw. in for service. Everyone there is always helpful and knowledgeable, starting with the great service manager, Patrick Titshaw. More

Great service and very helpful staff ! I highly recommend this MB Dealership ! Schneider was very helpful and gave me all the assistance that I needed ! I highly recommend this MB Dealership ! Schneider was very helpful and gave me all the assistance that I needed ! More

Had a nail in the tire at 430 on a Saturday and they handled it by 5. Awesome. handled it by 5. Awesome. More

For now everything is going fine. .No complaints and also I was been happy to be there. .No complaints and also I was been happy to be there. More

Excellent fast and but also very through service. Vehicle delivery before and after is very professional. Vehicle delivery before and after is very professional. More

Very professional. Making the appointment was easy, securing a rental also easy. Very courteous service people and all people interacted with and there were a lot. Had Making the appointment was easy, securing a rental also easy. Very courteous service people and all people interacted with and there were a lot. Had everything in stock and fixed an item as part of the check that would have been a major problem. More

I’ve been going to this dealer for service for over 10 years now. It’s been by far the best Mercedes service in the Boston area years now. It’s been by far the best Mercedes service in the Boston area More

I worked with Michael Robinson in service development and I had a very good experience. He was professional, courageous and easy to work with. and I had a very good experience. He was professional, courageous and easy to work with. More

Albert Berisha is the best service advisor that I dealt with over my 40 years of driving Mercedes cars. Albert sets the gold standard for excellence in service and exceptional personal touch. with over my 40 years of driving Mercedes cars. Albert sets the gold standard for excellence in service and exceptional personal touch. More