Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Boston - Service Center
Somerville, MA
857 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
858 Reviews of Mercedes-Benz of Boston - Service Center
Sort by
October 18, 2023
Patrick J Titshaw is always very professional, patient and kind through the process of servicing at Mercedes Boston Dealership .. and kind through the process of servicing at Mercedes Boston Dealership .. More
by Dandmrealty02155
Employees Worked With
October 18, 2023
Great service by courteous and very knowledgeable employees. The attention to detail is top notch. employees. The attention to detail is top notch. More
by Arthur Marengi
Employees Worked With
October 17, 2023
Great job, very helpful and friendly. Look forward to seeing them again. Enjoyed the coffee. Lol Look forward to seeing them again. Enjoyed the coffee. Lol More
by Pja
Employees Worked With
October 17, 2023
Jimmy was great - answered all my questions. .I was in and out in less than 90 minutes .I was in and out in less than 90 minutes More
by hughrwhite
October 12, 2023
Michael is great but the Machines are trash, every time I drop my car off it comes back with another issue or a noise it was not making before.. and the ladies are super nice at the desk.. drop my car off it comes back with another issue or a noise it was not making before.. and the ladies are super nice at the desk.. More
by Areitah Malcom
Employees Worked With
October 07, 2023
Customer service is 10 out of 10! My car was in for service and I was more than happy to wait in the lovely waiting area and was kept up to speed on the progress of my car. Would reco My car was in for service and I was more than happy to wait in the lovely waiting area and was kept up to speed on the progress of my car. Would recommend my service advisor and the dealership to anyone! More
by hillary
October 07, 2023
Everything was done quickly and very well. I got there 2 hours early and they made every effort to accommodate me. Thank you. I got there 2 hours early and they made every effort to accommodate me. Thank you. More
by fdiazb
Employees Worked With
October 07, 2023
Great experience with Michael. He was professional and ensured our return to the dealership. Thanks He was professional and ensured our return to the dealership. Thanks More
by Mayneman
October 06, 2023
Very happy with your service department Schneider very professional. You guys should be proud to have him professional. You guys should be proud to have him More
by Kocho
Employees Worked With
October 05, 2023
Everyone is friendly professional and accommodating. The service advisors and the staff in the garage are pleasant and helpful. My service is always done on schedule and in a thorough manner The service advisors and the staff in the garage are pleasant and helpful. My service is always done on schedule and in a thorough manner More
by mmcmas
Employees Worked With
