Mercedes-Benz of Boston - Service Center
Somerville, MA
870 Reviews of Mercedes-Benz of Boston - Service Center
I’ve been going to this dealer for service for over 10 years now. It’s been by far the best Mercedes service in the Boston area years now. It’s been by far the best Mercedes service in the Boston area More
I worked with Michael Robinson in service development and I had a very good experience. He was professional, courageous and easy to work with. and I had a very good experience. He was professional, courageous and easy to work with. More
Albert Berisha is the best service advisor that I dealt with over my 40 years of driving Mercedes cars. Albert sets the gold standard for excellence in service and exceptional personal touch. with over my 40 years of driving Mercedes cars. Albert sets the gold standard for excellence in service and exceptional personal touch. More
Jimmy always fits me in when I have an issue. I travel a great deal and I’m not driving the car regularly so when I discover an issue I can count on Jimmy to get it taken care of . I travel a great deal and I’m not driving the car regularly so when I discover an issue I can count on Jimmy to get it taken care of . More
It was a wonderful experience to finally work with a dealership that is so professional and keeps to its promises My car was picked up and returned in a timely manner. The vehicle was spotless when ret dealership that is so professional and keeps to its promises My car was picked up and returned in a timely manner. The vehicle was spotless when returned. I would only do business at this dealership Sneider went above and beyond for me More
Outstanding service provided by this dealership. Mike and Jimmy worked together to rapidly schedule a technician appointment to check out an engine light concern with my car. I highly recommend this Mike and Jimmy worked together to rapidly schedule a technician appointment to check out an engine light concern with my car. I highly recommend this service department. More
Once again, the service was exceptional and timely. The dealership answered all my questions and concerns The dealership answered all my questions and concerns More
My Service Advisor Mike Robinson, the Valet Manager Adilson Santos, the entire Reception Cashier Team, Transportation Driver Joe are exceptional professionals. The personal care for clients and their Adilson Santos, the entire Reception Cashier Team, Transportation Driver Joe are exceptional professionals. The personal care for clients and their vehicles is extraordinary. Best dealership experience and stellar services. I highly recommend Mercedes Benz of Boston. Absolutely the best! More
Excellent service! He has been my service provider for two years and explains clearly what has to be done to fix the car, how long it should take, and when finished, ex He has been my service provider for two years and explains clearly what has to be done to fix the car, how long it should take, and when finished, explains clearly what was done. More
Everyone was very attentive. The service was quite efficient and delivered on time. Very well organized The service was quite efficient and delivered on time. Very well organized More