Mercedes-Benz of Boston - Service Center

I purchased my 2014 C300 new from Mercedes-Benz of Boston. Although I live in Metro West, my Mercedes has "always" been serviced at the Somerville location. Why you may ask, it's because of people l Boston. Although I live in Metro West, my Mercedes has "always" been serviced at the Somerville location. Why you may ask, it's because of people like Michael Robinson and Patrick Titshaw the Service Representatives. They are prompt when I arrive, if needed, provide a loaner vehicle, they go over all aspects of my C300 that need service in detail. They always contact me either by cell, text message, or email if anything else is found for service. I will also say that the service technicians are thorough in their service of my C300. Never do I need to question their completeness because it's checked by Michael and Patrick. No other dealer location or mechanic do I allow to service my C300 because it's serviced completely the first time. More

Mike was very helpful and knowledgeable made a hard and uncomfortable experience, very calming and comfortable also was able to give information and insight to help me make a better decision! uncomfortable experience, very calming and comfortable also was able to give information and insight to help me make a better decision! More

Schneider was very professional. Great attitude and extremely efficient. Follow up was very proactive Thank you Great attitude and extremely efficient. Follow up was very proactive Thank you More

Excellent customer service. Always very helpful and accommodating. Responsive and courteous. I would recommend to anyone Always very helpful and accommodating. Responsive and courteous. I would recommend to anyone More

The service at Mercedes Benz of Boston is competent, reliable, and friendly. Thanks for everything. reliable, and friendly. Thanks for everything. More

Took care of me on short notice. As an out of town person they made sure I could safely drive home and advised me on what to get my hometown dealer to check. Service advisor super! As an out of town person they made sure I could safely drive home and advised me on what to get my hometown dealer to check. Service advisor super! More

Easy to make appts. , very knowledgeable and helpful staff, delivery service first rate - worth the pricey costs! , very knowledgeable and helpful staff, delivery service first rate - worth the pricey costs! More

The crew at Mercedes Benz of Boston is truly the best! I never have to worry about anything there. I never have to worry about anything there. More

Great service, stellar staff! I am always treated as a valued customer and issues are quickLy addressed and resolved. I am always treated as a valued customer and issues are quickLy addressed and resolved. More

Excellent service. Pleasant staff. Highly recommend them. Problem solved without a delay. Will definitely go back! Pleasant staff. Highly recommend them. Problem solved without a delay. Will definitely go back! More