Mercedes-Benz of Boston - Service Center

Prompt. courteous. Professional. They were aware of my time urgency. Took care of my car and got me out of there is no time. Excellent all around. Nice pl courteous. Professional. They were aware of my time urgency. Took care of my car and got me out of there is no time. Excellent all around. Nice place to wait/ work/ take a phone call. More

Recently brought my five year old Mercedes in for service, they treat me like a brand new customer every single time. Schneider and the service team are above five stars. service, they treat me like a brand new customer every single time. Schneider and the service team are above five stars. More

Service dept. agreed to work on a 20 year old car, and provided a loaner at no charge, fixed the problem on day one, as well as making a few improvements to the op agreed to work on a 20 year old car, and provided a loaner at no charge, fixed the problem on day one, as well as making a few improvements to the operation of the vehicle. Nice More

The service department was professional, accommodating, and attentive to all our needs. The vehicle was returned from service as promised in a timely manner. and attentive to all our needs. The vehicle was returned from service as promised in a timely manner. More

Michael was great as my service advisor. Service was thorough, kept me well informed, and completed as discussed Service was thorough, kept me well informed, and completed as discussed More

They ruined my windshield washer fluid reservoir and placed a wrong cap on the front tyre since I asked was concerned about few other things. On top of all these things my car is under warranty and I dr placed a wrong cap on the front tyre since I asked was concerned about few other things. On top of all these things my car is under warranty and I drove almost 1 hour for this place More

Excellent customer experience. Goes out of their way to accommodate your schedule and needs in a nice environment Goes out of their way to accommodate your schedule and needs in a nice environment More

Mike was professional, sincere to his customers, he explained about what was the problem of my car in details explained about what was the problem of my car in details More

The service center is always very clean and efficient I want to give a shout out to Albert Berisha, always polite , attentive, knowledgeable He seems to understand what the issues are with my car. Always m want to give a shout out to Albert Berisha, always polite , attentive, knowledgeable He seems to understand what the issues are with my car. Always make sure my car is ready when I need it. I think the management team needs to congratulate him for " job well done !!!" to encourage the other service personnel . That is the reason I stay with Benz and this service center since they are opened More

Albert Berisha’s professionalism, technical expertise, on-time delivery of assignments and honesty in working with his clients make him the backbone of Mercedes Benz of Boston’s service department. My fam on-time delivery of assignments and honesty in working with his clients make him the backbone of Mercedes Benz of Boston’s service department. My family and I had many MBs over the years but would not want anyone else in charge of our cars’ maintenance and well-being. Albert personifies excellence in Client Relationship Management. MB of Boston‘s management is blessed to have a professional like Albert on board. More