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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
876 Reviews

876 Reviews of Mercedes-Benz of Boston - Service Center

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January 28, 2023

Professional, thorough, and made sure to take care of us Schneider Limose our service advisor was great. More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Schneider Limose
Jan 30, 2023 -

Mercedes-Benz of Boston responded

Thank you for the excellent feedback about your experience, Rudy! Schneider & the team hope to see you again next time here at Mercedes-Benz of Boston!

January 19, 2023

Great service overall, the staff are always courteous, attentive and ensure your needs are met. More

by sokojie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Mercedes-Benz of Boston responded

Thank you for being a Mercedes-Benz of Boston customer! Our team is grateful for your support and looks forward to your next visit!

January 16, 2023

Excellent and dependable service at Mercedes-Benz of Boston, working with Patrick Titshaw and Michael Robinson. More

by t.beddall
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Mercedes-Benz of Boston responded

Thank you for the kind comments! Patrick, Michael & the rest of the Mercedes-Benz of Boston team look forward to seeing you again next time!

January 09, 2023

My service advisor was very knowledgeable and professional. 10 out of 10 rating . I would recommend him to anyone More

by Hkprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dinardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Mercedes-Benz of Boston responded

We appreciate the wonderful feedback about your recent experience here at Mercedes-Benz of Boston! Please don't hesitate to reach out if we can be of service again in the future!

January 06, 2023

I brought my c43 in for a recall ecu update & the service was great! They even cleaned my car. Very friendly dealership! More

by Ari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vo
Jan 06, 2023 -

Mercedes-Benz of Boston responded

Thank you for visiting Mercedes-Benz of Boston! We appreciate you trusting us with your C43 and hope we can be of service again in the future. Take care!

January 02, 2023

I always have a positive experience here. Patrick Titshaw in Service and Carlos Romero is sales and after-sales are excellent. They take very good care of my needs and honor my decade long lo More

by Sohang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Murphy, Carlos Romero
Jan 05, 2023 -

Mercedes-Benz of Boston responded

Patrick and Carlos are so glad to help, Sohang! Thank you for trusting Mercedes-Benz of Boston with your vehicle's service needs!

January 01, 2023

Great. Responsive to everything. Good experience. They go out of their way. I would recommend them to anyone More

by kw1923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Mercedes-Benz of Boston responded

Thank you for the great review! We appreciate your support and look forward to your next visit with us here at Mercedes-Benz of Boston!

December 30, 2022

Mercedes of Boston takes professionalism and thoroughness to the next level compared to other dealerships I deal with for our work vehicles. Our service advisors, Schneider & Jimmy, keep me informed and are More

by tkraus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Schneider Limose
Jan 03, 2023 -

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your service needs! Schneider, Jimmy & the rest of the crew are grateful for your support and we look forward to assisting you with your next purchase. Take care and thanks again!

December 30, 2022

It was a pleasure working with Michael Vo. He took the trouble to understand my situation and recommended the best solution in the circumstances. He followed up during the time the car was bei More

by BD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vo
Jan 03, 2023 -

Mercedes-Benz of Boston responded

Thank you for being a Mercedes-Benz of Boston customer! We're happy to hear Michael provided you with excellent service during your recent visit and we'll be sure to share this kind feedback with him. Thanks again for your continued support over the years. We look forward to seeing you next time!

December 28, 2022

Very friendly and helpful, I am very satisfied with advisor Schneider’s service. Great work! More

by candy20031987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider
Dec 29, 2022 -

Mercedes-Benz of Boston responded

Thank you for the wonderful review and for taking a moment to leave us a review! Schneider and our Mercedes-Benz of Boston team hope to earn your business for your future automotive needs!

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