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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
909 Reviews
Call Service Center (617) 666-4100

909 Reviews of Mercedes-Benz of Boston - Service Center

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August 23, 2022

Customer service is great! When you bring your car in for service, everything runs like a well-oiled machine and everyone is helpful More

by Margaretcadieux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose with courtesy cars and the valets
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Aug 23, 2022 -

Mercedes-Benz of Boston responded

Thanks for the five stars, Margaret! We're glad to hear that your visit with us here at Mercedes-Benz of Boston was such a positive one. We hope to see you back for all of your future auto needs!

August 22, 2022

All were excellent and professional. They communicated with me in a timely fashion and we’re prompt in picking up the car and delivering it. More

by Kpalray2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny
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Aug 23, 2022 -

Mercedes-Benz of Boston responded

We're happy we could make this an easy and prompt experience at our service center! Thank you for rating Mercedes-Benz of Boston five stars!

August 21, 2022

Terrific customer service and wonderful and thorough work on car. I will always make this my go to place. Thanks for 10 years of keeping me and my car humming! More

by hlsadir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2022 -

Mercedes-Benz of Boston responded

Thank you for trusting Mercedes-Benz of Boston with the care of your vehicle! Our team is honored to receive your support and looks forward to your next visit!

August 18, 2022

Someone was ready to intake my car immediately. They were very polite and efficient. Work done in a timely manner. More

by parkerstacey
Recommend Dealer
Yes
Employees Worked With
Patrick J.
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Aug 18, 2022 -

Mercedes-Benz of Boston responded

Thanks for the five stars, Parker! We're honored to hear that your visit with us at Mercedes-Benz of Boston was such a positive one. We hope to see you back here for all of your future auto needs!

August 16, 2022

Knowledgeable personnel, excellent communications, very good at keeping me posted on status of the vehicle More

by robert.keefe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2022 -

Mercedes-Benz of Boston responded

Robert, We're so proud of our team for providing a five-star experience! We hope that you continue to visit our service center for all your automotive needs! Thank you! - Mercedes-Benz of Boston

August 12, 2022

Everything went well. He scheduled me propria time and gave my truck back to me at the time you said you would. Work performed was great. Thank you More

by dpautiocompany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2022 -

Mercedes-Benz of Boston responded

Thanks for the five stars! We hope to see you back here at Mercedes-Benz of Boston for all of your future automotive needs!

August 10, 2022

Support during service process. Highly professional but “human” i have purchased and leased - same high service levels More

by rspeterkin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2022 -

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your business! We appreciate your business and look forward to seeing you next time!

August 07, 2022

Estimate for repairs was timely, service was great and I was Able to get my car back quickly. More

by bhorgan2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Oliveira
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Aug 09, 2022 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience! We hope we have the opportunity to serve you again in the future. Take care! - The Mercedes-Benz of Boston Team

August 07, 2022

Been my go to for years. Very accommodating. Service has always been top notch you get what you pay for More

by rsacks31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2022 -

Mercedes-Benz of Boston responded

It makes our day to know that our team has been your go-to automotive resource for the last few years! Thank you for being a valued member of the Mercedes-Benz of Boston family!

August 06, 2022

Best Mercedes dealer we have ever been to and we’ve been to many. Highly recommend More

by pamelaweisberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2022 -

Mercedes-Benz of Boston responded

Thank you for the kind review! our team is honored to receive your support and looks forward to seeing you again next time here at Mercedes-Benz of Boston!

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