Mercedes-Benz of Boston - Service Center
Somerville, MA
909 Reviews of Mercedes-Benz of Boston - Service Center
I had to take my car in for service and was very pleased with the person that assisted me . He was very diligent to explain what was needed and the work was done promptly. with the person that assisted me . He was very diligent to explain what was needed and the work was done promptly. More
I had an appointment with Patrick to have an oil change done but was given the news that I needed to replace my entire subframe and brake lines on my C350 due to rust. Patrick worked with me extensively to done but was given the news that I needed to replace my entire subframe and brake lines on my C350 due to rust. Patrick worked with me extensively to make sure my vehicle was serviced in a timely manner. Due to supply issues and parts shortages the repair took longer than anticipated but Patrick kept me updated continuously throughout. Would highly recommend working with Patrick at MB of Boston as their customer service is unrivaled. More
Terrific service. Extremely accommodating. All staff are friendly and knowledgeable. I have been a loyal customer for 20+ years. Extremely accommodating. All staff are friendly and knowledgeable. I have been a loyal customer for 20+ years. More
Very happy with my experience. Took my car in for regular maintenance. It was ready on time and everything was taken care of. Took my car in for regular maintenance. It was ready on time and everything was taken care of. More
re this dealer & service department: dealing with jimmy, he provides the BEST service dept experience & the best performance of the all mercedes' dealers we have dealt with he provides the BEST service dept experience & the best performance of the all mercedes' dealers we have dealt with More
Friendly, effective and respectful. I rank it number 1 among all dealership In the area I rank it number 1 among all dealership In the area More
Excellent service and attention to detail. Albert is the best. Work was completed on time and will never go elsewhere for Mercedes service Albert is the best. Work was completed on time and will never go elsewhere for Mercedes service More
Friendly. Respectful of your time. Honest in what needs to be done on your vehicle. Goes the extra mile to get you and your vehicle back on the road.You never Respectful of your time. Honest in what needs to be done on your vehicle. Goes the extra mile to get you and your vehicle back on the road.You never feel like service is being done on your car that is unnecessary. And even does work on your car that is not charged to you if they feel that the vehicle should not have broken down prior to usual date of needed services. More