Mercedes-Benz of Boston - Service Center

Jimmy and the dealership did an incredible job helping us out with a tricky tire change on a CLS AMG (blowout the day after Xmas). Even though we live in Connecticut they took us in on emergency basis and go out with a tricky tire change on a CLS AMG (blowout the day after Xmas). Even though we live in Connecticut they took us in on emergency basis and got a new tire on so that we could continue down to home. I envy the folks in Boston for whom this is a home dealership! More

Yesterday is my annual service and Michael T is my service advisor. He is really nice and helpful. He change the battery from my key and listened me very carefully. I really enjoy this service at Merc service advisor. He is really nice and helpful. He change the battery from my key and listened me very carefully. I really enjoy this service at Mercedes Benz of Boston. More

Service was excellent! They were able to fix the small issue with my c63s and provided with a amg loaner in the meantime. I will come back to do my next service ! issue with my c63s and provided with a amg loaner in the meantime. I will come back to do my next service ! More

Great communication, fast shuttle arrangement, the car was cleaned inside and outside very well after the services. was cleaned inside and outside very well after the services. More

Albert is great to work with, knowledgeable responsive and very professional. Wonderful dealership… both sales and service! and very professional. Wonderful dealership… both sales and service! More

Fantastic service - enjoyed the professional and genuine assistance from Michael Vo. He’s a joy to work with. We tried to ask for Michael when we go for our car service . He always makes sure everything is assistance from Michael Vo. He’s a joy to work with. We tried to ask for Michael when we go for our car service . He always makes sure everything is done correctly and we are being accommodated to the best possible. Thank you for a superb service. We highly and strongly recommend. More

Helpful, courteous, professional. Service work is completed as expected. Jimmy my service advisor is excellent. completed as expected. Jimmy my service advisor is excellent. More

Timely and efficient from check-in to delivery, and comfortable waiting area for customers. Thanks! comfortable waiting area for customers. Thanks! More

Excellent service representative. Every effort is made to ensure timely completion of work on my car. Recently had to be squeezed in for a flat tire. I am grateful for the wonderful service provided at Herb ensure timely completion of work on my car. Recently had to be squeezed in for a flat tire. I am grateful for the wonderful service provided at Herb Chambers Mercedes. More

Very prompt service. always setisfied. have been customer more then 30 years. hope will be Mercedes customer for new thirty years. more then 30 years. hope will be Mercedes customer for new thirty years. More