Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Boston - Service Center
Somerville, MA
858 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
858 Reviews of Mercedes-Benz of Boston - Service Center
Sort by
September 05, 2021
I am in to my 4th car from this dealership. That is the best testimony I can give. Even in the service department, I am extremely happy with Patrick Titshaw, who is accommodating, always available and tak best testimony I can give. Even in the service department, I am extremely happy with Patrick Titshaw, who is accommodating, always available and takes personal care of my car and associated needs. More
by Sohang
September 03, 2021
Excellent service. Friendly staff. Anticipation of customer needs. Would highly recommend it. Came in for service with my GLE coupe. Got a really nice loaner car. Superb! customer needs. Would highly recommend it. Came in for service with my GLE coupe. Got a really nice loaner car. Superb! More
by christinebunt
Employees Worked With
September 01, 2021
Erica is really good at what she does. Took my car in and made sure the problem was solve.. Definitely great service recommend to everyone and made sure the problem was solve.. Definitely great service recommend to everyone More
by Tommy
Employees Worked With
August 30, 2021
Extremely positive experience with the service associate Jimmy. Overall great experience each time I go there. People are friendly, courteous and professional. Always goes well. Jimmy. Overall great experience each time I go there. People are friendly, courteous and professional. Always goes well. More
by Robert.l.barney
Employees Worked With
August 29, 2021
I had a great experience with the service department Michael was just wonderful to work with department Michael was just wonderful to work with More
by Santamsarno
Employees Worked With
August 24, 2021
Always very responsive and thorough service visits. All issues are documented and handled, as requested. Very pleasing results on a continuing basis. Doesn’t get any better! issues are documented and handled, as requested. Very pleasing results on a continuing basis. Doesn’t get any better! More
by ellennadler
Employees Worked With
August 20, 2021
The most knowledgeable, professional, and honest dealership I’ve ever visited. Service is nothing short of outstanding. I would never buy an MB elsewhere. dealership I’ve ever visited. Service is nothing short of outstanding. I would never buy an MB elsewhere. More
by gilarie
Employees Worked With
Other Employees :
Julio Carvajal
August 17, 2021
Always professional and courteous. Jimmy was great! The loaner car was awesome as well. We drive down from Vermont to have our services done. It’s worth the trip! The loaner car was awesome as well. We drive down from Vermont to have our services done. It’s worth the trip! More
by mamafiovt
August 17, 2021
Excellent service, I feel comfortable driving my car knowing how methodical My dealership is in checking my car for any issues I may have. Very satisfied. knowing how methodical My dealership is in checking my car for any issues I may have. Very satisfied. More
by Ksryan
Employees Worked With
August 16, 2021
My experience with this dealership has been very surprisingly pleasant. My first sncounter involved the replacement of my 🔑 for my S430 when their records showed that my vehicle 🚗 had been service surprisingly pleasant. My first sncounter involved the replacement of my 🔑 for my S430 when their records showed that my vehicle 🚗 had been serviced by them when the previous owner was on board. My recent experience involved a recall that was handled well. It may have taken a bit longer than I expected but I also observed how busy they were. The extra attention payed to my vehicle and my comfort was extraordinary. More
by Nick B
Employees Worked With
