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Mercedes-Benz of Buckhead

Atlanta, GA

4.0
818 Reviews

2799 Piedmont Rd NE

Atlanta, GA

30305

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Showing 818 reviews

May 09, 2011

John is the most professional sales rep I have ever dealt with-this guy is great! I emailed him and told him what I wanted and he delivered. He sold me a car last year and the service was great-again, a gr More

by rmdardenlawyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hiddleston; Chris ? the tech rep, John Hiddleson
May 09, 2011

Several things that we were told about the car turned out to be false. We were told the car had parking sensors, but it does not. It has a back-up camera but no parking sensors. In addition, I was told th More

by bsabrin
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Natasha Altman
May 09, 2011

Cole is terrific! He was friendly, easy to work with and very knowledgeable. He guided us through the process with ease. It was a most pleasurable car leasing experience and I will certainly recommend Col More

by cstrawser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Mangum, Cole Mangrum
May 05, 2011

It was a very pleasant experience to make our deal with the very knowledgeable Mr. Galassini. He greeted us the moment we arrived with a friendly and personable attitude. He explained in detail the functio More

by Dubber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Galassini, Marc Galassini
May 06, 2011 -

Mercedes-Benz of Buckhead responded

Thank you. Marc has been one of our top sales people and we are very proud to have him on our team. I’m glad that you had a wonderful experience and congratulations on your new car. Sincerely, Adrian Rudik Client Care Manager

May 05, 2011

Outstanding Salesmanship & courtesy. Great job in Outstanding Salesmanship & courtesy. Great job in teaching the command system. Salesman fully aware of all the E 350's functions. Car was in perfec More

by abnrgr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael F Hirth & Tiffany Odom, Michael Hirth, Tiffany Odom
May 05, 2011

Great customer service and low stress sales pitch.Friendly and helpful staff. Great display in showroom. also like the indoor inventory of vehicles. The sales person made every attempt at makin More

by kfrontin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Black and Chris Dunn, Phil Black
May 03, 2011

My lease on a Lexus was due and I decided to look at several other vehicles, including Mercedes-Benz. I began my search via the internet and John Hiddleson contacted me immediately. When I went to the More

by lmbward
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Gardner, John H., John Hiddleson, Will Gardner
May 03, 2011

Michael was very knowledgeable about all the models we test-drove. He was very helpful and knew the answers to my questions regarding financing. We were able to have lunch while they prepared our new ML More

by cfkrauth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hirth, Michael Hirth
May 02, 2011

Michael made the buying experience very efficient and pleasurable. He was very thorough and never pushed any vehicle. He was very transparent in the price negotiations. When I took delivery, he took the More

by Drice27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hirth, Michael Hirth
May 02, 2011

From first greeting, through explanation of car's From first greeting, through explanation of car's features and test drive, and negotiations on purchase details, Will and Jason were exceptionally i More

by kellybarge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3, Will Gardner, Jason Reeves
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