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Mercedes-Benz of Carlsbad

Carlsbad, CA

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53 Reviews

5475 Car Country Dr

Carlsbad, CA

92008

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Showing 53 reviews

October 23, 2017

Service Summary During my recent visit, my adviser went beyond expectations to repair my e350 out of warranty at no charge to me. Outstanding customer service. High More

by E350 Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
October 18, 2017

Great car buying experience! Saad and his team were the best! Very fair price, friendly, no pressure, and they spent as much time with us as we needed to make sure we were comple More

by Steve Burger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saad
October 12, 2017

Excellent Service Always I have been buying new MBZ from Hoehn for over 25 years, and they always provide great personal service and bottom line hassle free pricing. More

by Michael G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vas
October 11, 2017

Excellent Service Experience Mike Shaefer is an outstanding Service Director and consistently goes to the maximum to insure that my car is properly serviced and cared for while in More

by TAS20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Shaefer on this visit
September 27, 2017

Mike Stoll's new E300W Billy, Pete, Rhett and Steve made this purchase of my 3rd Mercedes Benz E Class the easiest. As my wife and I drive back to Oklahoma City in the new More

by FMSE300W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy (Sales), Pete (Sales Mgr), Rhett and Steve (Finance)
September 22, 2017

Couldn't be happier!!! I was very pleased with my service on my motorhome. My service rep was most helpful on showing me how to use my GPS system even though that's not why More

by Ginnyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
September 20, 2017

I felt I was treated the way I deserve! came to a deal over the phone and went in to sign pleasant experience the persons I dealt with were respectful and made me feel like " the best or More

by Edith123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vas, Kelsey Wang
September 18, 2017

Great service exparience I have been a customer since 1992. The service department is always very timely and professional. They always take great care of me and my vehicle. Th More

by grs123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
September 14, 2017

Buying I had a great experience at this dealership while buying a new car. My sales rep was David Silvas, and he could not have been better. He made the wh More

by Mercedes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Silvas
September 08, 2017

Great experience, great people! Awesome experience! First class people, cars and service! I would recommend this dealership to anyone! From the minute I walked in the door I felt wel More

by caitbug80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Murphy
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