Mercedes-Benz of Carlsbad

Seamless experience A seamless experience from start to finish. I felt confident in working with Saad Jarrah, who lead me through each step of the purchasing process wit A seamless experience from start to finish. I felt confident in working with Saad Jarrah, who lead me through each step of the purchasing process with information and guidance. I would recommend Saad Jarrah as a competent and informed representative of Hoehn Mercedes Benz. More

Superb customer service I have purchased a total of five Mercedes Benz over the past 30+ years that I have lived in Carlsbad. I have found the personnel to be professional a I have purchased a total of five Mercedes Benz over the past 30+ years that I have lived in Carlsbad. I have found the personnel to be professional and courteous. My current customer service advisor, Stephanie Lewis, is the quid essential professional and sets the standard for excellence in my opinion. I highly recommend Hoehn Mercedes Benz and Stephanie Lewis. More

Surprised myself I brought my E350 in for service & walked over to see what was new on the 2017 model. Talked to a very nice sales rep named Mike Lopez about the new I brought my E350 in for service & walked over to see what was new on the 2017 model. Talked to a very nice sales rep named Mike Lopez about the new car. As I was walking around, I saw a beautiful 550SL on the floor that looked brand new. It turned out to be a 2013 off lease with low mileage. We worked out a good deal and I told them to keep my ole 2013 E350 and I took the SL. Everybody was pleasant and easy to deal with in the process. I will continue to use Hoehn for my MB repairs and future cars. More

Friendly no hassle Friendly and no hassle. Michael L. was great to work with. Was in and out in less time. Thank you Michael L. Good experience!. Good Service. Friendly and no hassle. Michael L. was great to work with. Was in and out in less time. Thank you Michael L. Good experience!. Good Service. More

Great Experiance every time! We Ben Buying and Having all of our Mercedes Benz From Hoehn Motors of Carlsbad Calif since 1978 & Their sales Team David Silvas Andy Sweeney & Loan We Ben Buying and Having all of our Mercedes Benz From Hoehn Motors of Carlsbad Calif since 1978 & Their sales Team David Silvas Andy Sweeney & Loan Dept Patti Wasko & Steave Kuehl has always ben complacent each time we bought a car. Their Service Department and its Manager Paul Nelson also very nice and Honest also their Parts Department Manager Jeff Knox over all they are a Super Team We Give them a 10 Plus an all departments, including their Mechanics and Detail personnel... More

Great experience and excellent service This dealership was top notch! Mohamed Mansour went above and beyond to make sure I leased the car I was most comfortable with. He gave me suggestions This dealership was top notch! Mohamed Mansour went above and beyond to make sure I leased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Moe Mansour to anyone who is looking for a new Leased or used vehicle. More

Top notch service and fair no hassle buying experience,2nd c Love the sales staff and service at this dealership, this was my second purchase and I feel valued, and trust the staff recommendations, there is no p Love the sales staff and service at this dealership, this was my second purchase and I feel valued, and trust the staff recommendations, there is no pressure, but all seem to care about your experience and comfort More

Excellent dealer and aervice This is a very reputable dealer. Staff is very professional and all work was done right the first time. Staff keeps you updates on status of your ca This is a very reputable dealer. Staff is very professional and all work was done right the first time. Staff keeps you updates on status of your car via text messages and emails. I bought cars from several dealers before but this is by far the customer oriented dealer in San Diego. So when shopping for a car, this is the place to go to! More

We have been buying cars from Hoehn Mercedes for 17 years They have never failed to meet our expectations for excellence. Our salesman, Saad Jarrah, was beyond superb in the time he took to locate our car, p They have never failed to meet our expectations for excellence. Our salesman, Saad Jarrah, was beyond superb in the time he took to locate our car, patiently explain how to operate and follow up to make sure we were satisfied. I would not hesitate to recommend Saad and Hoehn Motors. More

Exceeded Expectations My experience buying a used car here exceeded all of my expectations. David, the sales rep was helpful, patient, and got us out very quickly and easil My experience buying a used car here exceeded all of my expectations. David, the sales rep was helpful, patient, and got us out very quickly and easily. I felt very 'taken care of' there and the car I bought was beyond what I expected price-wise and quality-wise. VERY happy with my experience there. More