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Mercedes-Benz of Cary

Cary, NC

4.9
344 Reviews
Mercedes-Benz of Cary, a proud member of the Leith family of automobile dealerships, has been serving the Triangle community since January, 2003. We keep a wide selection of Mercedes-Benz new and Certified Pre-Owned vehicles in stock, and are ready to show you the features and benefits of the one that best suits your needs. We pride ourselves on holding to the highest standards of integrity, and strive to give unparalleled customer service at all stages of your purchase and ownership of your Mercedes-Benz. Our service technicians are Master Certified by Mercedes-Benz, and participate in ongoing training to keep up-to-date on the technology of your vehicle. When you are ready for service, you can take advantage of: Free courtesy shuttle, Free loaner vehicles, a newly remodeled showroom and customer lounge, Free Wi-Fi, Free refreshments, and a Free car wash with every service appointment! We hope to see you soon at Mercedes-Benz of Cary, It's easier here!
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2400 Auto Park Blvd.

Cary, NC

27511

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Showing 344 reviews

May 23, 2019

"What a pleasure working with Donna Scott !" What a pleasure it was working with Donna Scott! She made the entire process from start to finish feel like a dream! She's very professional , patient More

by John.and.Veronica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Scott
May 24, 2019 -

Mercedes-Benz of Cary responded

John and Veronica - It makes us so happy to hear that you enjoyed your time at Mercedes-Benz of Cary! We are delighted that Donna helped pair you with the perfect vehicle and ensured that you drove home happy customers. Thank you for the many kind words and congratulations on your new ride!

May 22, 2019

A salesman who really care. John Womack was phenomenal he met all my needs John took his time to show me and my husband everything on my new Mercedes that I bought from Fayettevi More

by Gracie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Mercedes-Benz of Cary responded

Hi Gracie - Thank you for allowing us the opportunity to earn your business! We are so glad that John explained all the features of your new Mercedes. We look forward to assisting you with your first service visit.

May 07, 2019

Alex and team were great! Alex found the perfect car for me. No pressure, just very helpful. I was just looking and wasn’t even sure I wanted a Mercedes but I love the car and More

by PTank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Langlois, William Ball, John Moriarty, Alex Ward
May 08, 2019 -

Mercedes-Benz of Cary responded

There is nothing we love more than hearing that our customers are driving home from Mercedes-Benz of Cary in their dream cars! We are thrilled that Alex helped pair you with the perfect vehicle and that the rest of our team made your experience a success. Thank you for the rave review!

April 04, 2019

Brad Rogers I needed a car in a hurry and within 15 min of talking to him I knew exactly what car I wanted to get. Brad gave me a couple different options that al More

by Mr. 5-0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Rogers
Apr 05, 2019 -

Mercedes-Benz of Cary responded

Thanks for the rave review! All of us here at Mercedes-Benz of Cary couldn't be happier that you enjoyed working with Brad and you drove away in your new Mercedes a happy customer! We truly appreciate your recommendation. See you next time!

March 27, 2019

Jim Cassel excellent service advisor Since Jim is an ex Mercedes mechanic his position as service advisor fits him well. He has excellent customer service rapport and knows his cars. Enj More

by Skip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cassel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Newman
Mar 27, 2019 -

Mercedes-Benz of Cary responded

Thanks so much, Skip! We love that you can depend on Jim to take excellent care of your vehicle and provide five-star customer support. We are grateful to have you as a Mercedes-Benz of Cary customer.

March 14, 2019

Excellent This turned out to be a great experience. I dealt with Bob McGuire, he is excellent, no pressure, easy to talk to, yet very professional. Highly recom More

by D.R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 06, 2019

Working with Alex to buy a my new Mercedes was a great! Alex made the car buying experience very easy and he was very informative & patient throughout the process. He explained all of the features to me in More

by First Mercedes and Alex was right - Wow!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ward
Mar 06, 2019 -

Mercedes-Benz of Cary responded

We are honored that you chose Mercedes-Benz of Cary for your first Mercedes! It's wonderful that Alex walked you through the buying process and helped guide you to the best vehicle for you. Thanks so much for the excellent review, we wish you safe driving in your new ride.

February 21, 2019

Excellent Customer Service My service advisor Jim Cassel is awesome. He takes great care of me every time that I have my vehicle service. It doesn’t matter what he has going on, More

by Cleaning Girls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cassel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Mercedes-Benz of Cary responded

It makes our day to hear that you can depend on Jim to welcome you to our dealership and take excellent care of your vehicle! We are so grateful to have you as a loyal Mercedes-Benz of Cary customer and look forward to serving you for years to come. Thanks so much!

February 19, 2019

Stellar Service I went to Leith Mercedes Benz this morning. Matt really took great care of me. He was professional, attentive and knowledgeable. I highly recommend th More

by Vegacy007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Chambliss
Feb 20, 2019 -

Mercedes-Benz of Cary responded

Thanks for taking the time to leave us feedback! We are thrilled to hear that Matt made your visit to Mercedes-Benz of Cary a success and that you received five-star service from our entire team. We really appreciate your business!

February 15, 2019

Fabulous customer experience Heidi was professional, customer friendly and diligent. She managed the appointment and service questions and made it a pleasurable experience getting More

by Jdavid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi Coyle
Feb 15, 2019 -

Mercedes-Benz of Cary responded

What a kind review! We love to hear that our customers are enjoying their time at Mercedes-Benz of Cary. We really appreciate you leaving us feedback and mentioning Heidi. Thanks so much and safe driving!

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