Mercedes-Benz of Cary

Very good experience Short story, I was looking at a CLS 400 at Leith AF, that didn't work out for me. Then I found a CPO E350 at the Cary location. The staff offered to Short story, I was looking at a CLS 400 at Leith AF, that didn't work out for me. Then I found a CPO E350 at the Cary location. The staff offered to have the car moved to AF so I could look at it but purchasing the car from AF would negate the CPO. So the car had to be delivered back to the Cary store. That was a little delay there. Getting to Cary is a bit of an inconvenience but I made it work because I was very interested in that particular E350. After a few issues were cleared up on the car we were able to move forward with the purchase. This is my THIRD E350 from Leith. My sales guy in the Cary store was awesome. Thank you Rakesh for taking care of me.. And a shout out to the Leith AF team on Capital, Clare, Jack, Stephen and Charles. They were all so very friendly and great to work with. More

Good car buying experience First of all, this dealership had a pretty good inventory and we had multiple options in the kind of car we were looking for. Car buying can be confus First of all, this dealership had a pretty good inventory and we had multiple options in the kind of car we were looking for. Car buying can be confusing and overwhelming and we spent quite a few hours at the dealership. But Alex was patient with us and encouraged us to test drive all the cars so we were absolutely sure of our purchase. He went over all the details about the cars we tried which helped us make the decision. We tried a few dealerships in town and this was by far a much better experience. More

Used Car Purchase Rakesh and Mike made my car purchase beyond simple along with outstanding service. I needed a car relatively quick and for it to fit my budget, and th Rakesh and Mike made my car purchase beyond simple along with outstanding service. I needed a car relatively quick and for it to fit my budget, and they surely accomplished that. Rakesh even took 2 hours out of his day to go and retrieve my car to make my life easier. Overall, it was a wonderful purchase process with the best people in the business! More

New Car Purchase Bert Bowers is outstanding!! He is knowledgeable, friendly and his huge smile and personality keeps me coming back when I am ready for a new car. I Bert Bowers is outstanding!! He is knowledgeable, friendly and his huge smile and personality keeps me coming back when I am ready for a new car. I have worked with Bert since I purchased my first Mercedes in the 1990's. Not only is he a great sales person, HE IS A GREAT GUY!! More

Very smooth experience Alex was easy work with as we had clear requirements and he understood our needs. He was pleasure to work with. The service was very prompt. I would Alex was easy work with as we had clear requirements and he understood our needs. He was pleasure to work with. The service was very prompt. I would recommend Alex and dealership to others. More

Pre owned car purchase Just want to say thank you to Gary and William for their outstanding service in helping us purchase our first Mercedes, great people and service &#128 Just want to say thank you to Gary and William for their outstanding service in helping us purchase our first Mercedes, great people and service 👏 More

Very enjoyable I was helping my 86 year old mother find a new car and she has an extremely difficult time making decisions. Alex Ward did a great job taking all the I was helping my 86 year old mother find a new car and she has an extremely difficult time making decisions. Alex Ward did a great job taking all the time necessary to make her feel comfortable and assured that she was making the right decision. When my Mom is happy I'm happy. She is extremely happy with her new Mercedes. Thank Alex for making it all work out. More

An excellent experience! Dan Keenan helped me find the exact car that I wanted with exactly the options that i’ve requested. The deal that I got was excellent and I did not Dan Keenan helped me find the exact car that I wanted with exactly the options that i’ve requested. The deal that I got was excellent and I did not have to waste a lot of time going back-and-forth negotiating. The general manager Neil Chance stopped by to greet me while I was with Dan. I couldn’t have been treated better if I was a relative, overall the experience was excellent! More

Purchased a pre-used car from Alex. Alex was an exceptional sales-rep. He provided me with all the details that I needed for my first car purchase. I was so grateful for his expertise an Alex was an exceptional sales-rep. He provided me with all the details that I needed for my first car purchase. I was so grateful for his expertise and advice. I will definitely be referring my family and friends to him! More

Purchased a pre-owned vehicle from Alex. Many times purchasing a vehicles can be a painful experienced; however, working with Alex on our granddaughter’s first car purchase was wonderful! Ale Many times purchasing a vehicles can be a painful experienced; however, working with Alex on our granddaughter’s first car purchase was wonderful! Alex went out of his way to find the exact car for her, and he was professional, patient, and warm and friendly. We were beyond happy with Alex and the dealership! We will recommend him to all our friends! More