Mercedes-Benz of Chicago

Bertin is the best ever!!!! He was so professional and hands on through the entire process. Great experience! He is your purchase go to guy!👌🏾 hands on through the entire process. Great experience! He is your purchase go to guy!👌🏾 More

I have been dealing with Mercedes-Benz of Chicago since 2006 and have always been extremely pleased with the quality of work, the caring attitude of the employees and the excellent results. Erick McGregor 2006 and have always been extremely pleased with the quality of work, the caring attitude of the employees and the excellent results. Erick McGregor is a model employee in the service department and consistently provides great service.. Valerie Ollar in the sales department is always willing to be of assistance in every way and goes beyond expectations. I always enjoy my experience with everyone at the dealership. More

I get great service every time my GLS cones in for service. But that’s not often because the build quality of Mercedes AMG vehicles is awesome. service. But that’s not often because the build quality of Mercedes AMG vehicles is awesome. More

Erick was attentive, helpful, and made my visit a positive experience. He explained everything in detail and was very accommodating. Exactly what a customer needs. positive experience. He explained everything in detail and was very accommodating. Exactly what a customer needs. More

Sales/Service commitment to excellence I purchased my vehicle over 10 years ago (S550) from MB Chicago Sales representative Mr. Jim JORDAN. Because I moved from the city I switched service I purchased my vehicle over 10 years ago (S550) from MB Chicago Sales representative Mr. Jim JORDAN. Because I moved from the city I switched service dealerships. I contacted MR. JORDAN. because I visited two (Mercedes Benz dealers both advised me that the third party remote start installed by Mid City engineering was affecting my computer. I left the dealerships with non -working brake lights both of them charging me for a diagnostic test totaling over $500.00. I was totally frustrated. My Sales person ( Jim JORDAN) advocated for me and contacted Mr. RUBIO. Mr. RUBIO of Mid City Engineering honored his work and spoke to me personally. My car was repaired and Mr. RUBIO personally let me know that if I had any more problems to contact him personally and provided his cell number to me. Mid City Engineering worked in partnership with Mercedes Benz Chicago Service ( Erick McGregor) to ensure that I was serviced. Kudos to this company for remaining faithful to Mercedes Benz customers. More

Mel Peoples is very professional and consumer friendly . Your people are professional , knowledgeable and consumer friendly . Your facility is first class and has a stellar reputation for service .Mel People Your people are professional , knowledgeable and consumer friendly . Your facility is first class and has a stellar reputation for service .Mel Peoples is exceptionally courteous and helpful . More

Was able to drop my car off and pick up when needed. My person is Mr. Chuck Benson and he always make sure things are done in the timely matter In which was set at the beginning of of contact. person is Mr. Chuck Benson and he always make sure things are done in the timely matter In which was set at the beginning of of contact. More

amazing thanks for always a punctual service and impeccable treatment easy to make appointment also via text I dont have time for phone calls and Roman alwa thanks for always a punctual service and impeccable treatment easy to make appointment also via text I dont have time for phone calls and Roman always reply thank you More

I had a very nice experience with this service. My car was fixed in timely maniere. The communication with people from service department was promptly with faster phone calls and no delays in fixing my ca was fixed in timely maniere. The communication with people from service department was promptly with faster phone calls and no delays in fixing my car (my car’s engine has been totally replaced). I will definitely recommend this service and the communication with Robert Negrete was very professional. Thank You! More

Erick McGregor is the best! Erick McGregor has been an excellent service representative, he's been providing outstanding service for nearly 10 years that I've been using Mercedes Erick McGregor has been an excellent service representative, he's been providing outstanding service for nearly 10 years that I've been using Mercedes-Benz of Chicago. More