Mercedes-Benz of Chicago

Excellent Experience Engine light came on in my GLE43 with only 2800 miles. Used the mbrace Appt to setup appointment next day at 7am, and shuttle to work. Friendly man a Engine light came on in my GLE43 with only 2800 miles. Used the mbrace Appt to setup appointment next day at 7am, and shuttle to work. Friendly man at service entrance told me exactly where to go, Amy greeted me and assured me they would take care of everything. Had a great ride to work in the loop. Communicated via text and ended up being a very minor issue. Kevin called me the next day to follow up. Super impressed! I head up corporate client service for a bank in the loop and it was a great client experience. Thanks MB CHCICAGO! More

Happy I was very happy with my service, I got prompt attention and (even though I didn't have an schedule appointment I was in and out before I could finish I was very happy with my service, I got prompt attention and (even though I didn't have an schedule appointment I was in and out before I could finish my (free coffee and danish). Love the car & service... keep up the good work.. More

Great place to take your car The building is beautiful, clean and working with Loc and Amie was pleasant. The service for my car didn't take as long as expected. Pleasant surprise The building is beautiful, clean and working with Loc and Amie was pleasant. The service for my car didn't take as long as expected. Pleasant surprise. Thanks. More

Excellent Service Exceptional Service and above expectations. The entire process was completed beyond what I could have ever imagined. I will definitely be a lifetime c Exceptional Service and above expectations. The entire process was completed beyond what I could have ever imagined. I will definitely be a lifetime client and this is my 3rd Mercedes More

services very good services, chuck is a very good person to work with. I have been working with chuck for a very long time. Exceptional service above expectat very good services, chuck is a very good person to work with. I have been working with chuck for a very long time. Exceptional service above expectations. My car was ready in a very short time, the entire process was completed beyond what I expected. I recommend chuck for the highest award that your Co. can award. More

Above and Beyond- highly recommend Sam was our sales rep. I was unable to visit the dealership and Same brought the vehicle to my home and took my grade in at the same time. I was able Sam was our sales rep. I was unable to visit the dealership and Same brought the vehicle to my home and took my grade in at the same time. I was able to complete the purchase in my living room. I have never experienced such amazing customer service. Sam was knowledgeable, organized, and solution oriented. He put together a deal that worked within my financial requirements in a manner that was efficient and matter of fact. I am now recommending my family members go to Sam- I am a woman who generally dreads a car purchase and this was painless. Thank you Sam! More

Brian Kinney Brian was a pleasure to work with. Extremely knowledgeable, helpful and made the process seem less. His communication was excellent and exceeded all e Brian was a pleasure to work with. Extremely knowledgeable, helpful and made the process seem less. His communication was excellent and exceeded all expectations I had. More

Helping service Geoff and Melvin Working out problem 5 time return for same Problem let's hope it is fixed we have to wait and see if it will come back. Working out problem 5 time return for same Problem let's hope it is fixed we have to wait and see if it will come back. More

Best experince ever The best or nothing ! Joe Smalzer is a real profesional and realy nice person. Thank you for your help,my next target is E 350 The best or nothing ! Joe Smalzer is a real profesional and realy nice person. Thank you for your help,my next target is E 350 More

Professional customer service Very happy with the customer service at Mercedes Benz of Chicago. Easy to schedule constant updates loaner car. All smooth. His was unfortunately my s Very happy with the customer service at Mercedes Benz of Chicago. Easy to schedule constant updates loaner car. All smooth. His was unfortunately my second visit for same warranty body issue. More