Mercedes-Benz of Collierville

Worked me in so I could get a new tire. Very appreciative . My tire had hit a Pot hole and needed replacing. Shawn took good care of me and the situation. Thanks to him and the dealership. My tire had hit a Pot hole and needed replacing. Shawn took good care of me and the situation. Thanks to him and the dealership. More

Everyone was very professional I used USAA buying program and they didn't seem to understand how the program worked. I chose to use USAA financing because they could operate around I used USAA buying program and they didn't seem to understand how the program worked. I chose to use USAA financing because they could operate around the current issues, and my car insurance was with them. They knew at this point the had been cars total. The Manager said they could beat the interest rate and promise they would be using inhouse financing, and stated they would not process through the credit bureau. Which was important to me because I knew the current car would still be showing as debt and would not give me the financing needed to purchase the new vehicle. This was not the case, in fact, I have received two letters declining the loan, which means my credit was ran more than once. This actions has cause a delay in my financing another project. But again this was not the salesman fault it was the manager. More

The Mercedes Collierville team was terrific! The Mercedes Collierville team was such a pleasure to deal. They were very professional and customer oriented throughout the sales process. Michael Wa The Mercedes Collierville team was such a pleasure to deal. They were very professional and customer oriented throughout the sales process. Michael Waldon, my salesman, was very knowledgeable, professional and responsive. Harold the sales manager was good to work with.Basil in finance was extremely helpful and provided education regarding the special benefits of additional Mercedes protection service offerings. More

Exceptional Experience The Mercedes-Benz dealership in Collierville, TN replaced my airbags. Upon arrival, the cradle-to-grave experience was indeed truly exceptional. Ext The Mercedes-Benz dealership in Collierville, TN replaced my airbags. Upon arrival, the cradle-to-grave experience was indeed truly exceptional. Extending Kudos to Ken! More

Terry Schultz is fabulous! Terry Schultz was fabulous! He was our sales person while purchasing a new car. I highly recommend, if shopping for a new car; Mercedes of Colliervil Terry Schultz was fabulous! He was our sales person while purchasing a new car. I highly recommend, if shopping for a new car; Mercedes of Collierville and ask for Terry. This is my 8th Mercedes and I had bought my other cars from Mercedes of Memphis (ony because the Collierville location was not yet opened) I will never go back to the Memphis location. As long as Terry and the others remain in Collierville, I will always shop and service my car in Collierville. I want to thank everyone for such an enjoyable and pleasant transaction, especially Terry. Thank you all so much! More

Fantastic Everyone at this dealership is so nice, they did everything to make sure I was satisfied with my car buying experience. I would recommend this dealers Everyone at this dealership is so nice, they did everything to make sure I was satisfied with my car buying experience. I would recommend this dealership to everyone. More

Great service department Everyone is happy to see you. Fully explains all the services available to you and gets you in and out in a timely fashion. Plus the coffee and snacks Everyone is happy to see you. Fully explains all the services available to you and gets you in and out in a timely fashion. Plus the coffee and snacks are free and top notch. More

My experience buying a car I felt like, I was buying a car from my brother. They just wanted to help........... I never felt like the sales people were forcing me to buy anythin I felt like, I was buying a car from my brother. They just wanted to help........... I never felt like the sales people were forcing me to buy anything. They worked with me and my situation! More

Exceptional Service Byron Jacob was very attentive and went above and beyond to make our experience exceptional. Basil, our Finance person, made our experience exception Byron Jacob was very attentive and went above and beyond to make our experience exceptional. Basil, our Finance person, made our experience exceptional also. We would highly recommend this dealership. The dealership has friendly people that are attentive to your needs. More

Shun Crum took care of my problem. Thanks! The service department fixed my problem with very little information on what was happening. As I tried to explain what was happening they worked with The service department fixed my problem with very little information on what was happening. As I tried to explain what was happening they worked with me until I was able to explain what the problem was. Thank you Crum team. More